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Adult Education	2
Employer Employee Relationship	2
Management Teams	2
On the Job Training	2
Participative Decision Making	2
Quality Control	2
Quality of Working Life	2
Reliability	2
Standards	2
Statistical Analysis	2
Teamwork	2
Work Environment	2
Workplace Literacy	2
Decision Making	1
Organizational Development	1
Problem Solving	1
Total Quality Management	1
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Quality Assurance.

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Massachusetts Career Development Inst., Springfield. – 1998

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains five sections that cover the following topics: (1) importance of reliability; (2) meaning of quality assurance; (3) historical development of quality assurance; (4) statistical…

Descriptors: Adult Education, Employer Employee Relationship, Management Teams, On the Job Training

Total Quality Management Seminar.

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Massachusetts Career Development Inst., Springfield. – 1998

This booklet is one of six texts from a workplace literacy curriculum designed to assist learners in facing the increased demands of the workplace. The booklet contains seven sections that cover the following topics: (1) meaning of total quality management (TQM); (2) the customer; (3) the organization's culture; (4) comparison of management…

Descriptors: Adult Education, Decision Making, Employer Employee Relationship, Management Teams