A framework for identifying information regarding workplace communication requirements is presented that assumes communication involves sign systems as well as spoken and written language. Research with suburban supermarket checkout operators indicates that communication is deeply embedded in the social context. (Contains 18 references.) (LB)

Some of the broad issues of literacy and national economy are addressed in this article, which provides a historical context for the claims frequently made by policymakers and employer organizations about the economic benefits of increased language skills. Contains 42 references. (LB)

The issue of illiteracy in the workplace and the implications for restructuring, multiskilling, and training are discussed. Findings of a national survey, Literacy for Productivity: A Study of Adult Literacy in the Workplace, are also reported. A response supports the argument for implementation of literacy programs. (Contains five references.)…

Summarizes the experiences of workers from non-English-speaking backgrounds (NESB) in accessing safety information. The article examines the issue through the workers' eyes and focuses on the potential relationships between language and literacy and workplace health and safety and a concern for the reasons why some NESB workers are losers in…

Discusses and critiques the "Aulich Report" (1991) with specific reference to the report's recognition of adult and community education as a sector in its own right--a "fourth sector," along with schools, higher education, and Technical and Further Education (TAFE). Conclusions are drawn regarding potential advantages and…

Discusses the literacy levels of 46 workers from non-English-speaking backgrounds (NESB) who volunteered as subjects in a Queensland, Australia, research study. The instrument used was the Australian Second Language Proficiency Ratings. Results showed that actual literacy levels of the NESB employees were closer to employer requirements than…

Discusses the need for effective basic language, literacy, numeracy and other communication skills to support all workforce development programs. The general cultural bias towards these programs has marginalized them and is reflected in policy, curriculum and practice. Adjustments are needed in the approaches to the new climate of workplace…

Addresses changes in the workplace and training and the increased demands placed on trainers. The Australian workplace is changing through industry restructuring and can no longer escape its responsibilities to prepare workers adequately. Trainers must first learn about literacy and texts to be able to relate this later to their own workplaces.…