This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of benchmarking and the continuous improvement process. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of benchmarking; (3) a benchmarking exercise (the "numbered ball"…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of problem solving and offers a practical approach along with some of the tools that can be used. The following components are included: (1) narrative of the problem-solving process; (2) the problem-solving…

This manual is intended to serve as a resource document as well as a training guide for rehabilitation personnel to use in developing and implementing Projects with Industry (PWI) programs. Covered in a historical profile of PWI are the changing work environment, the evolution and definition of PWI, the impact of PWI on rehabilitation, and various…

This paper focuses on ways in which one state policy for improving education--standard-setting through testing mechanisms--affects the classroom teacher-learner relationship. That uniform policy-making is problematic is clear from observations of 43 Mid-Atlantic school district teachers. Responding to three types of standards, 45 percent found…

This competency-based curriculum was designed to aid teachers in West Virginia to provide students with information about careers in the personal services occupational cluster. The curriculum guide contains 43 lessons, organized into the four areas of attendant services, barber and beauty services, commercial services, and residential services,…

This document is one in a set of eight staff development training manuals developed to facilitate the efforts of educators in the planning and implementation of comprehensive career guidance programs on the secondary level (7-12). This series is based on the goals and developmental objectives identified by the Georgia Comprehensive Career Guidance…

Issues pertinent to faculty development are considered in six papers. In "The Work Experience of American College Professors: Some Data and an Argument," Everett Carll Ladd, Jr. provides background information on the teaching, research, and other professional activities of college faculty, based on his research. In "Adult and Career Development:…

The self- and group-initiated and on-the-job learning activities of low-income women were explored in a study of a small group of low-income mothers living in the greater Vancouver area of British Columbia, Canada. During the study, the low-income women attended meetings during which a participating researcher documented the women's experiences.…

This document is comprised of the four 2000 issues of a periodical published by the Australian Early Childhood Association focusing on the needs of children from birth to 8 years and on issues related to child care and early childhood education in Australia. Each issue features articles focusing on a particular theme along with editorials and…

This document shares strategies and techniques that can facilitate transfer of learning among health care workers. The guide begins with a discussion of reasons why "good" training fails and lists possible interventions for addressing the following performance factors: job expectations; performance feedback; physical environment and…

The implications of the capability learning model for learning in the workplace were examined in a roundtable discussion of two complementary projects: a study of the ideas and models associated with a range of approaches to workplace training and education in Australia and the United Kingdom and a study conducted to document capable organizations…

This document contains three papers from a symposium on increasing job satisfaction that was conducted as part of a conference on human resource development (HRD). "A Systematic Model of Job Design by Examining the Organizational Factors Affecting Satisfaction" (Zhichao Cheng, Danyang Yang, Fenglou Liu) reports on a project in which…

This guide provides employers with information on insurance coverage, child labor laws, and recommended steps for reducing potential liabilities that may occur by having students at the employer's site. The guide first covers employer liability issues and school Certificates of Insurance. The next part is organized to address employer concerns…

This book provides an account and critique of the work ethic, a central aspect of modern capitalist society. Chapter 1 is an introduction. Chapter 2 considers social changes in Europe in the 16th-17th centuries, maintaining that work was imbued with moral qualities and wealth seeking acquired social legitimacy through religious sanction. Chapter 3…