Purpose: The purpose of this paper is to explore the differences in learning experiences in mono- and intercultural workplace interactions and to address the research question of how employees experience learning in mono- and intercultural interactions. Design/methodology/approach: The author reports and compares the main findings from two samples…

Creativity and innovation are essential agents for change processes and accelerating technical development. Having to face challenges, such as demographic change, organizations require individuals who are creative and innovative at each age. Previous research identified affect as a crucial determinant of creativity, even though empirical findings…

This research aims to investigate the relationship of stress and organizational commitment in employees with meta-analysis method. In the literature review, 22 studies and 42 comparisons were found which meet the determined criteria. "Fisher z" value was used to calculate impact size values and impact direction and overall impact of the…

Workplace bullying situated specifically in higher education has been an under-researched topic. Researchers have focused investigations in the academy toward the prevalence and nature of bullying. Consequently, institutional responses have largely centered on policy implementation in an attempt to discourage and eliminate the occurrence of the…

Purpose: The present study aimed to find out the relationship of public service motivation (PSM) with other positive aspects, that is workplace spirituality and employee well-being among academic staff of public sector higher education institutions. Design/methodology/approach: In order to capture the full picture of the institutional factors that…

While the importance of school-to-work transitions is increasingly recognised, little research has examined the roles that gender plays in those transitions. This is a problem because of the higher rates of attrition of newcomer women engineers than newcomer men engineers. To address that gap in research, this article addresses the questions:…

In New Zealand, te reo Maori (or just te reo) is currently being learned as a second language by record numbers of non-Maori, many of whom are increasingly able to access it through language courses offered by their employing organisations. Considering recent research and policy advocating the value of te reo for all New Zealanders, workplace…

Women now comprise the majority of the higher education workforce; yet they still experience workplace aggression at alarming rates. The purpose of this action research study was to investigate workplace aggression among women colleagues at a small, rural community college. The study also sought to create a more supportive work environment for…

Work values, which describe what employees seek from their jobs and which parts of their jobs are important to them, have been linked to employees' response to work situations, organizational commitment, and job satisfaction. One work value that has not received adequate attention when exploring the link between work values and employees'…

Quality jobs, a multidimensional construct, have been perceived differently in labour management literature. The view that the quality of earnings is the primary determinant of job quality has been criticized. This study, therefore, investigates the characteristics and major factors determining quality jobs among the youths in Lagos, Nigeria.…

Purpose: The present study aims to describe the implementation of a facilitated dialogue model intended to improve communication across professional logics and knowledge boundaries in two units of a large health-care organization in Sweden. Design/methodology/approach: This is a mixed-methods study with interviews, field observations and follow-…

The purpose of this paper was to develop the Employee Resource Groups Scale (ERGS) that measures employee perceptions of the efficacy of employee resource groups. The study aimed to develop a perceptions of employee resource groups scale. The authors recruited data from 268 participants from a for-profit organization in the United States. An…

Purpose: Because of the nature of their work, frontline service employees are highly exposed to customer incivility (CI) and are required to perform surface acting (SA) in such circumstances. Both CI and SA have detrimental impact to a sustainable workforce. This study aims to investigate the psychological effects of CI and SA on emotional…

This study explored the explanations for why Black diversity, equity, and inclusion (DEI) practitioners in higher education between Fall 2020 and Fall 2022. Nine participants participated in semi-structured interviews lasting 60-90 minutes to explore a range of topics including their experience as Black DEI practitioners in higher education, their…

Background: This study aimed to explore perceived work stress and its association with burnout, compassion fatigue, and compassion satisfaction and the mediating effect of psychological flexibility on these relationships. Method: Two hundred and fifty-one disability support workers across Australia reported on work stress, psychological…