The study examined the experiences of hearing managers of Deaf restaurant employees regarding accommodation and social integration. Deaf workers who use American Sign Language have diff erent social and accommodation needs than hearing coworkers, but most hearing managers are unfamiliar with these needs. Using stigma theory to frame issues of…

This article investigates how Swiss retail apprentices construct their occupational identities under modern workplace affordances. The Swiss retail sector has become more competitive in recent decades; as a consequence, retail businesses look for skilled and responsible employees who are flexible in regard to work tasks and schedules. The article…

Transnational mobility results in a diversification of languages and cultures in the workplace. A common means of managing this diversity is to introduce language policies that often privilege English or the locally dominant language(s). In contrast, managing their everyday working lives may require employees to draw on a range of multilingual and…

This multiple case study explored classified staff interactions with students as a strategy for increasing success. Interviews, observations, and focus groups examined interactions from the staff perspective. Findings indicate staff members enhance the educational process by providing a human connection, offering practical strategies for success,…

This article explores the practice narratives of a group of 25 caregivers who work with babies in daycare settings in England and seeks to illustrate awareness of, resistance to and compliance with powerful discourses. It is argued that multiple voices exert an influence over baby room practice, disempowering the caregivers and reducing their…

The purpose of this basic interpretive qualitative study was to explore how novice occupational therapy assistants begin to understand their profession, form practice beliefs, and subsequently select and initiate certain treatment methods and approaches with clients. The primary source of data for this study was obtained via semi-structured…

Afterschool programs offer an important avenue for enhancing educational opportunities. Federal, state, and local educational authorities increasingly see them as environments to improve attitudes toward school, achievement, and academic performance (Fashola, 2002; Hollister, 2003) with higher levels of student participation and engagement in…

A five-year study of effectiveness in work roles had four general objectives: (1) to assess associations between aspects of working conditions and indicators of employees' work role effectiveness; (2) to identify personal and situational characteristics that limit associations between working conditions and effectiveness; (3) to begin to map the…

This article reports observations of teachers' collaboration within an inner city elementary school located in western Canada. The study traces the school's development as a learning organization, focusing on the interplay between individual--the level at which learning and action actually occur--and social learning--a conceptual tool for…

This appendix to the final report of a study on effectiveness in work roles contains nine methodological appendixes that provide the technical details of the measures used in the five-year study. (CE 016 655 is the final report.) Appendixes A and B are reproductions of the interview schedules for phases 1 and 2 and appendixes C and D reproduce the…