The purpose of this study is to understand how institutional language managers make and legitimize decisions about language choice on state websites. The focus lies on state institutions in two technologically advanced European nation-states: Estonia and Norway. The analysis is empirically based on interviews with employees at the institutions who…

Background: This study explored the perspectives of people with intellectual disabilities on themes relevant to their job satisfaction in integrated and sheltered employment. Method: The photovoice method was used. Nine participants with moderate to mild intellectual disabilities, working in integrated and sheltered employment, took pictures of…

Transnational mobility results in a diversification of languages and cultures in the workplace. A common means of managing this diversity is to introduce language policies that often privilege English or the locally dominant language(s). In contrast, managing their everyday working lives may require employees to draw on a range of multilingual and…

Purpose: The aim of this study is to examine the rarely heard opinions of participants in alcohol educations--in this case, employees at three workplaces. What opinions were found in relation to the initiative, its content and effects, and what are the underlying notions from which these opinions derive? Design/methodology/approach: The study…

This study explored how direct care workers in nursing homes conceptualize good care and how their conceptualizations are influenced by external factors surrounding their work environment and the relational dynamics between them and residents. Study participants were drawn from a local service employees' union, and in-depth interviews were…

In multinational corporate companies, multilingualism is often a daily reality for employees and the negotiation of language practices for work and social purposes, a routine. Despite the role of English as a lingua franca, the linguistic ecology of modern workplaces is dynamic, rich and diverse. While English is often used for communication…

A qualitative phenomenological study was conducted to gain a deeper understanding of psychological and safety environments of an oil and gas multinational enterprise. Twenty information technology professionals were interviewed to explore their feelings, perceptions, beliefs, and values of the phenomenon. The interviews elicited data about facets…

This multiple case study explored classified staff interactions with students as a strategy for increasing success. Interviews, observations, and focus groups examined interactions from the staff perspective. Findings indicate staff members enhance the educational process by providing a human connection, offering practical strategies for success,…

The purpose of this study was to obtain an understanding of the impact of gendered organizations on female classified staff and their perception of climate and culture on advancement opportunities. The findings shed light on critical factors affecting the work experiences of female classified staff. The findings also offer a variety of ways…

The purpose of this study was to determine the extent to which three academic libraries in the Southeastern United States could be considered diverse. This was a multi-site, mixed methods study. It examined the climate and culture of the libraries, which was assessed through two methods; the first, through survey responses from full-time faculty…

The bases of the article are the results of an empirical study about traditional work places in industry. There were made group discussions and special qualitative interviews with workers and employees of a German factory. The article tries to interpret and to integrate these subjective concepts in the actual discussion of theoretical perspectives…

This paper is based on research conducted in banks in the international banking centre of Luxembourg. Operating in the globalised context of international banking and multilingual Luxembourg, financial institutions are an ideal focal point for investigating policy and practices in complex multilingual and transnational work spaces. Two theoretical…

This dissertation examines the social affordances of workplace email use. Through group and individual interviews of six knowledge workers in a distributed real estate firm, it explores the extent workplace writers recognize and rely on extra-textual devices (i.e., copy, blind-copy, and forward devices) and email applications (i.e., email…

In the multinational corporation (MNC) context the crossing of linguistic boundaries and the fast-paced change of linguistic ecologies due to market trends and new business activities is the rule rather than the exception. Accordingly, the aim of this paper is to discuss language policy and language practice in one consortium of three…

Dysfunctional voluntary employee turnover is an issue that leads to major direct and indirect costs (e.g., Sagie, Birati, & Tziner, 2002). Although job satisfaction has classically been the predominant construct used to explain turnover, recently a new construct, job embeddedness, has been relatively successful at helping explain additional…