Administrative assistants within the higher education system are a vital part of universities, including supporting students, faculty, and administrators. Although administrative assistants are essential to a college or university, they often lack recognition and salary support for their contributions. This applied qualitative study seeks to…

The purpose of this basic qualitative study was to explore the lived experiences of Muslim professionals in U.S. workplaces with varying levels of diversity, equity, and inclusion (DEI) efforts. The research, conducted through a basic qualitative approach with twenty participants, delved into the personal and professional narratives of these…

This qualitative phenomenological study explored the experiences of workplace belonging and esteem of 12 staff members with various minoritized identities working in higher education in the Midwestern United States. While much research focuses on student belonging, this study centered on the perspectives of non-faculty staff, addressing a notable…

Purpose: The aim of this study was to investigate the perception of female employees regarding workplace empowerment. The study also emphasized the alleged advantages of employee empowerment in the workplace and pinpointed the barriers to empowerment. Design/methodology/approach: This paper is based on qualitative data collected, through the…

The CUPA-HR Higher Education Employee Retention Survey (ERS) was created to better understand the factors underlying the retention crisis that continues in the wake of the COVID-19 pandemic -- the reasons higher ed employees are looking for other employment, the characteristics of those at risk for leaving, and what higher ed leaders can do to…

Higher ed continues to face a retention crisis. Turnover in any role can impact an institution, but turnover in a supervisor role has more far-reaching implications. This report explores higher ed supervisors' likelihood of looking for new employment, their current challenges and working environments, and which job aspects specific to supervisors…

Higher education is weathering a tsunami of declining student enrollment, budget cuts, and hiring freezes. Academic libraries have been downsizing and reorganizing for decades in the midst of their own identity crisis from increasing automation. Traditional librarian duties are increasingly becoming the responsibility of library staff. The stress…

Purpose: Executive isolation, also known as workplace loneliness, its factors and impact are major issues for organizational development, future of work for leadership and learning culture. The purpose of this study is to examine the Executive isolation phenomenon where relationships between power distance, organizational culture and executive…

Reports of 2022 employment rates demonstrate that while 65.4% of adults without disabilities are employed, only 21.3% of adults with disabilities are employed (U.S. Bureau of Labor Statistics, 2023). Researchers have reported that employees with disabilities are unable to maintain employment often due to difficulty fitting in socially at the…

Social challenges represent a significantly under-researched area when it comes to the poor employment outcomes in autism. In this exploratory study employees on the autism spectrum (N = 29) and supervisors (N = 15), representing seven continents, provided 128 written examples of workplace-based social challenges, their interpretation,…

This study explored the explanations for why Black diversity, equity, and inclusion (DEI) practitioners in higher education between Fall 2020 and Fall 2022. Nine participants participated in semi-structured interviews lasting 60-90 minutes to explore a range of topics including their experience as Black DEI practitioners in higher education, their…

Promoting staff well-being has been a challenge for many residence life departments long before the COVID-19 pandemic led to a decrease in the mental well-being of the general population as well as in residence life staff. The stressful work environment and demanding work hours in residence life have been linked to burnout and intentions to leave…

While many studies have examined work-life satisfaction within the field of student affairs, few have examined the dissonance between new professionals' expectations for professional practice and their experience in the first few years. Using a narrative inquiry method, this qualitative study investigated how professionalism is both practiced and…

This article analyses labour market experiences of migrants of non-Nordic origin who have settled in the Faroe Islands, a small North Atlantic archipelago with a population of about 51,000 people. By examining the experiences of educated migrant workers who are employed in three different blue-collar workplaces: a cleaning company and two…

Informed by critical data literacy efforts to promote social justice, this paper uses qualitative methods and data collected during two years of workplace ethnography to characterize the notion of critical novice data work. Specifically, we analyze everyday language used by novice data workers at DataWorks, an organization that trains and employs…