The purpose of this study was to describe how frontline student service professionals in Western Canadian higher education describe their personal engagement at work, through the lens of Kahn's (1990) theory of employee engagement and psychological dimensions of meaningfulness, safety, and availability. It was motivated by the prospect that…

Background/Context: While trans adults in the U.S. and Canada report higher levels of discrimination and harassment than cisgender adults, but the existing literature lacks comprehensive descriptions of trans school workers' believes about what would improve working conditions, satisfaction, and safety. Purpose: We interrogate systemic forces…

The sustainability of the student affairs profession continues to be questioned, as is the conditions influencing attrition and "burnout" of those working in the student affairs profession over time. Therefore, understanding the workplace conditions of midlevel student affairs administrators continues to be an important area of inquiry…

Research Managers and Administrators (RMAs) face various challenges caused by conflicting and contradictory organizational subcultures in knowledge-intensive organizations (KIOs), but their human capital, such as skills and personality traits, helps RMAs to maintain job and organizational engagement and professional growth. Focusing on…

This qualitative study explored the conceptualizations of career development success among young women who had formerly aged-out of out-of-home care settings in Canada, addressing the central question: How do young people who were formerly in out-of-home care and self-identify as experiencing career development success conceptualize their career…

A wide range of English for Academic Purposes (EAP) programs provide important support for international students enrolled in Canadian post-secondary contexts. While there has been a recent uptick in academic interest and research surrounding EAP programs in Canada, there has been relatively little work focused on understanding the practitioners…

This study examines employee perspectives of leader behavior to better understand how these perspectives influence and shape employee work experiences. Creating empowering work environments in today's workplace is an ongoing challenge for leaders and managers. Research has shown that leaders who work to build interpersonal relationships with…

We tested four proposed dimensions of a Culture Conducive to Women's Academic Success (CCWAS; i.e., supportive leadership, freedom from gender bias, equal access to opportunities, and support for work-life balance) on a sample of women faculty from Canadian Natural Sciences and Engineering (NSE) departments/units. The results of our serial and…

We report the results of qualitative research on adults who enrolled in a vocational and education training (VET) program with the intention of changing their careers. The participants were 30 adults aged between 25 and 45 years. A modified version of the consensual qualitative research method was applied to transcriptions of semi-structured…

Aim: To identify the prevalence and correlates of burnout among research administrators. Background: Research administration is characterized by increasing government regulation, hyper-competitiveness, institutional management of growing complexity, and changing economic conditions. However, there is a lack of research on burnout among research…

'Employers know that they can hire worldwide now … so, there is limitless supply of people … who can do the job … . they're all qualified, most of them are actually over-qualified … . I'm a wage slave basically, I don't think we have very much social status … . we are replaceable workers … I mean, the employer holds all the cards really. We are…

To better understand the status of the teaching profession, we present a conceptual framework outlining the 4 domains of knowledge-worker professionals: professional benchmarks, professional discretion, room for promotion, and workplace conditions and use the TALIS 2013 survey data to show that these domains exist globally and vary within…

Student workers are a well-established component of academic library operations. Recently, their traditional role has expanded to include responsibilities that were previously assigned to librarians, including in-person and virtual reference support. This trend has raised concerns about service quality and highlighted the importance of adequate…

Workplaces are becoming increasingly multicultural and therefore, include a large variety of employees from more than one ethnicity, nationality, religious and/or cultural background. In the context of this new global economy, Canadian workplace structure and composition has also permanently changed. Consequently, the primary purpose of this…

Academic work has become increasingly fragmented. The horizontal fragmentation of the profession into disciplinary tribes has been accompanied by the increasing participation of student affairs and educational development professionals located outside the academic units but are actively engaged in academic work, such as supporting teaching and…