In an ever-changing world of work, workers are expected to maintain currency of changes through lifelong learning to sustain employment and transition into new jobs or occupations - as the need arises. Adult workers rely on affordances from societal, workplace, community and educational institution sources that offer opportunities - intentional or…

This paper provides a perspective on learning in which training and situated learning complement each other in developing cabin crew competence. Traditionally, airlines have approached cabin crew training from a competency-based, behavioural perspective with limited engagement in the actual work context. This ethnographic study builds on…

Background: This study aimed to explore perceived work stress and its association with burnout, compassion fatigue, and compassion satisfaction and the mediating effect of psychological flexibility on these relationships. Method: Two hundred and fifty-one disability support workers across Australia reported on work stress, psychological…

The Australian Government (AG) employs Indigenous Engagement Officers (IEO) in many of the remote Aboriginal communities of the Northern Territory (NT). IEOs are respected community members who apply their deep understanding of local tradition, language and politics in providing expert cultural advice to government. Competing priorities of…

This research examines the impact of non-monetary work environment factors on employee discretionary effort within the higher education sector in Australia. There is limited qualitative research that examines the factors that drive and inhibit employee discretionary effort especially in the higher education sector. Semi-structured interviews were…

University employees experience high levels of workplace stress, with the perception that it is increasing, due to less autonomy, increased student numbers, excessive administrative work and role ambiguity. This study is part of a larger evaluation of the effectiveness of a Mindfulness, Self-Care and Resiliency (MSCR) program to improve the…

Safety management systems in Australian higher education organisations are under-researched. Limited workplace safety information can be found in the various reports on university human resources benchmarking programs, and typically they show only descriptive statistics. With the commencement of new consultation-focused regulations applying to…

An appreciative lens has been used to explore the question: what is it in the performance of managers, other employees, vocational educators and apprentices themselves, which enables an apprentice to experience a sense of thriving at work? The apprentice is understood to be involved in a process of continually developing and becoming as their…

A policy consensus has emerged in Australia that there is a workforce literacy and numeracy crisis, similar to many other Organisation for Economic Cooperation and Development countries. The study informing this paper examined this framing of crisis by interviewing and observing production workers in three manufacturing companies. Each company was…

The rapid re-expansion of agriculture following a decade of drought highlighted long-standing unresolved issues in the Australian agriculture workforce. This paper investigates the career paths of existing farmhands, through a theoretical lens to increase our understanding of career pathways on agriculture. Semi-structured interviews were…

This paper addresses work-integrated learning program issues from the perspective of work supervisors of interns from a foreign university in an offshore market environment--Vietnam. Universities expanding their markets overseas must research all relevant aspects of the local environment when making operational expansion decisions, and continue…

Purpose: This paper aims to investigate barriers to employee participation in voluntary formal training and development opportunities from the perspective of employees in small engineering businesses. Design/methodology/approach: An exploratory qualitative methodology involving data collection via site visits and in-depth semi-structured…

Work practices in the meat-processing industry have changed in recent years. The industry has moved away from workers dressing a whole carcass towards a chain-based system, with each worker performing a single task along a moving production line. The nature of the meat-processing workforce has also changed. It is no longer dominated by seasonal…

Learning in workplaces is always mediated through talk. It is tempting for management to seek to utilise everyday talk as part of learning and therefore enhance productivity. This paper examines the responses of workers to interventions that aim to formalise informal conversations at work as part of an explicit workplace learning strategy. It…

The authors attempted to identify (a) the coping strategies used by employment service case managers in Queensland, Australia, and (b) the strategies that could be beneficial in reducing the relatively high burnout levels that have been observed in this population. Significant gender differences in coping styles were found, and an association…