The purpose of phase I of a feasibility study was to provide information to serve as guidelines for implementation of telecommunications into the office technology curriculum at Jefferson College. Extensive research of available literature and interviews with users and vendors of telecommunications equipment provided the background necessary for…

This test item bank is keyed to the recently revised Secretarial Technology/Office Technology Competency Profile and based on information and procedures contained in the three-volume Secretarial Technology/Office Technology Curriculum Guide. Individual test items may be adapted for use with other sources. At least four test items per task…