This manual presents guidelines for planning, monitoring, and controlling the development and operation of volunteer assistance programs. The materials included address questions related to both the process of establishing a volunteer program and the administration of a volunteer management system. The manual is not intended to provide a blueprint for establishing a specific volunteer program, but rather to offer a compilation of methods and materials that can be adapted to the differing circumstances and needs of individual school systems. Various sections of the manual offer an overview of the volunteer services system, discuss the administration of the overall volunteer services system and the management of different volunteer services subsystems, and describe models for the operation of the volunteer services system. The appendix offers guidelines for developing volunteer job descriptions and presents sample forms for training and monitoring volunteer personnel. (Author/JG)