This document is intended to promote understanding of performance standards in Job Training Partnership Act (JTPA) and Employment Service (ES) applications; to promote more appropriate use of performance standards in managing and overseeing job training and job placement programs at the state and local levels; and to foster the integration of the…

Concern for performance management has increased sharply in recent decades in both the public and private sectors. This has been particularly true in the management of state and federally funded human resource development programs. Legislative purpose, level of use, the role of performance standards, appropriate measures of performance, target…

Texas is shifting to an integrated, systems-oriented approach to providing work force services for its residents and employers in which all services are guided by a single mission and vision. Implementation strategies are clearly focused on achieving common results. Accountability means being able to ensure taxpayers, residents, employers, and…

This paper offers an initial assessment of Texas' work force development evaluation and performance management efforts. Following an overview, section 2 clarifies distinctions between performance management and evaluation responsibilities such as purpose, definition, information produced, general question asked, and key questions addressed.…

Texas is developing a return-on-investment (ROI) measure to assess the cost-effectiveness of work force programs. Emphasis is on issues related to conducting cross-program ROI analysis at the level of the Local Workforce Development Board (LWDB) in career or one-stop centers. To make the most appropriate and effective use of ROI, the following…