Papers from the opening session of the International Federation of Library Associations and Institutions (IFLA) conference are presented. "New Beginnings" (Robert Wedgeworth) opens the conference and pays tribute to S. R. Ranganathan, in whose memory the conference was dedicated, and William Warner Bishop, also a past president of IFLA.…

This document reports results of an online survey that examined practices and procedures in the management of electronic resources in 65 academic library reference departments. Responses are related to: (1) student population; (2) library use by community people; (3) number of public access workstations, workstations with World Wide Web access,…

This report is about libraries and the challenges they face in the digital world, and where the public supports, or fails to support, libraries in this time of change. Library leaders' visions for the future are compared with the public's prescriptions for libraries, derived from public opinion research. Informing the study were library leaders'…

This study examines 104 articles on the fee versus free controversy in libraries, written primarily between the years of 1992 and 1997. The content analysis assesses the types of libraries that charges fees--academic, public, school, or special; who is charged--everyone, businesses and their personnel, law firms and lawyers; and what services the…

Examines possible barriers to adequate reference services to children and young adults. Topics discussed include the effects of budget pressures and shifting priorities in public and academic libraries; equity in access to information; reference policies; communication between children and adult services staff and administration; multiple service…

Discusses the Wright State University (Ohio) Library policy directive on customer service, and suggests this document as a model to follow in setting up service standards or guidelines for depository-library services. Draft-depository library public-service guidelines for government information in electronic format are appended. (JAK)

With increasing Internet access, library media specialists are implementing acceptable use policies to govern student conduct online. Policy components include definition and purpose; rights, responsibilities, and risks; penalties; and parental consent. Effective policies have input from all community members, are concise, and serve as guidelines…

This policy manual of Jacksonville State University's Houston Cole Library serves as a statement of the library's mission, goals, and objectives; an interpretive guide for library faculty, staff, and students; and informational document for library patrons concerning the library's programs and policies. The contents include the following:…

This paper investigates the need for electronic provision of information, and advises that the purpose and motivation for providing electronic resources be explored before embarking on a project to provide them. Many projects at universities and other institutes have been begun arbitrarily just because there happened to be financial resources…

Discusses collection management in academic libraries in light of computer-mediated access to remote electronic databases and online resources. Topics include the library collection, ownership of versus access to information, the selection process, collection evaluation, collection development policies, materials budget, serials, and user liaison.…

Libraries are one of the world's greatest assets. Changes in the political, social, and economic climate in the U.S. mean that people cannot take public access to information for granted. Intense competition for public, private, and institutional dollars makes it more crucial than ever that policymakers understand that libraries--public, school,…

The Peer Reference Counseling Program at Valdosta State University (Georgia) is a program designed to provide students with a unique opportunity to work at the Reference Desk at Odum Library. This program employs minority students and trains them to work at the Reference Desk answering basic reference questions and utilizing as well as…

Discusses collection development and acquisitions in virtual, or networked, libraries. Topics include electronic versus digital libraries; philosophical issues of library acquisition; user expectations, including wants and needs; strategic planning, including resource sharing agreements, retrospective conversion, and staff training; collection…

Papers presented at an August 1984 international seminar on online user education include "Library Policies and Strategies in The Netherlands" (Chris J. van Wijk, The Netherlands); "Promotion and Marketing of Library Services" (Nancy Fjallbrant, Sweden); "Library Promotion by Computer" (Ian Malley, United Kingdom); "Library User Education and…

This guide provides samples of college libraries' copyright policies and materials as a reference for library and learning resources personnel who need to create formal copyright policies, procedures, and publications and for those who are reviewing and updating their existing copyright materials. A survey of 310 members of the Community and…