Considers how research in collaborative technologies can inform research and development in library and information science. Topics include computer supported collaborative work; shared drawing; collaborative writing; MUDs; MOOs; workflow; World Wide Web; collaborative learning; computer mediated communication; ethnography; evaluation; remote…

Discusses problems that the lack of standardization in electronic journal publishing creates for reference or bibliographic instruction librarians and describes a study that examined science, technology, and medicine journals publishers' Web sites, focusing on those features most relevant to end users. (Author/LRW)

Reviews the literature on academic library reference service, and examines changes in the traditional reference desk model. Based on the review from the perspectives of managers, librarians, and users, new research directions are proposed in which users' information-search processes and librarians' intervention in reference service are integrated.…

Discusses the strengths and weaknesses of patrons and reference librarians as sources of data for the evaluation of the effectiveness of answers to reference questions. Describes the Wisconsin-Ohio Reference Evaluation program and considers staffing patterns, time spent, collection size, and bibliographic instruction. Reference Transaction…

From November 1992 through May 1993, a series of staff development and training workshops were presented as part of the project, "Developing Library Services for Young Adults." The workshops included: "Redirecting Young Adult Behavior" (Glenna O. Auxier & Bob Perchalski); "The Youth Services Librarian and the Law"…

Describes the research objectives, rationale, methodology, and findings of a model program developed at the Northwestern University Library, which examined whether online catalogs require instruction and, if so, how that instruction would be best delivered. (CLB)

Two questionnaires sent to medical librarians and users of the Core Medline/Ebsco CD-ROM disc in the Netherlands gathered data on librarians' attitudes toward the various forms in which Medline is offered--i.e., printed, online, and CD-ROM. Tables and graphs present data on product attributes, availability, use, relevance, subjects searched,…

Reports on the development, practice, and success of instructional methods for teaching CD-ROM use which were explored at the Wayne State University Library. Results of a preliminary survey designed to evaluate user reaction to CD-ROM products are presented. A copy of the questionnaire is appended. (MES)

Reports on a study of the impact of CD-ROM on online searching at an academic library. Data are presented on online connect time, numbers of online users, and types of users of various services. The effects of library policy and fees are discussed. (MES)

Describes the development, operation, and services of a special unit at the Chicago Public Library that provides reference and research services to professional librarians. Specific reference materials, online databases, and current awareness services are covered. The selection and acquisition of library materials is discussed in some detail. (21…

Discusses the research methodologies of humanities scholars and describes a project developed at the University of California at Berkeley that promoted collaboration between reference librarians and humanities faculty to increase faculty awareness of library services and resources. Highlights include new technologies and librarians' integration…

Describes how the University of Alaska, Fairbanks, implemented information and library services to its primarily rural distance education students using information brokering and document delivery via the university's computer network, voice mail, and telefacsimile. The positive student response in light of the special needs of Alaskan Native…

Provides detailed instructions for setting up general purpose CD-ROM workstations using IBM compatible microcomputers and tells how to make CD-ROM disks available to the general user. Use of standardized hardware and software, utility programs, DOS batch files, a shell program, and a hypertext program at the University of Idaho Library are…

Discusses emerging organizational structures of academic libraries and identifies core competencies for academic reference librarians, including a flexible attitude and approach toward technology, a high tolerance for rapid technological change, creativity, curiosity, communication skills, public relations savvy, and the ability to relate…

Considers the beliefs, attitudes, and values of reference librarians. Highlights include the idea of personal assistance to someone who needs information; users' perceptions and use of information; librarianship as a profession; equitable access to information; users' information needs and goals; and nonverbal communication. (LRW)