How has GOOGLE shaped knowledge? How has it shaped those who use it? This article considers the impact of online knowledge upon the content of knowledge and upon the people who seek it and create it. The authors suggest that 1. Google-ization is reshaping knowledge. 2. Google-ization is changing how knowledge counts as important. 3. Google-ization…

Discusses the confusion among end users in using Boolean operators when searching electronic resources. Highlights include search engines; site-specific search engines; the counterintuitive nature of Boolean logic; hidden defaults; the problem of conceptualization; reprogramming defaults; and a lack of user education. (LRW)

Reports findings from a study examining the nature of queries submitted to Ask Jeeves-a publicly accessible question and answer search engine. Some 30,000 queries from a dataset of 800,000, or 3.75%, were analyzed. Results include: many queries not in question format; four types of user queries: keyword, Boolean, question, and request; and common…

Explores a user-centered approach to evaluating the Web search engine Inquirus. Inquirus was rated highly by users on various usability measures; all users experienced some level of shift/change in their information problem, information seeking, and personal knowledge due to their Inquirus interaction; and different users experienced different…

These proceedings document the fifth year of the "Brick and Click Libraries Symposium", held annually at Northwest Missouri State University in Maryville, Missouri. Thirty five peer-reviewed papers and abstracts, written by academic librarians, and presented at the symposium are included in this volume. Many of the entries have…