Report on the 1992 American Library Association (ALA) conference discusses featured speakers, political actions of the ALA Council, guidelines on patron behavior, the resignation of ALA Executive Director Linda Crismond, and conference exhibits. Excerpts from an address by new ALA president Marilyn Miller on empowering people through libraries are…

As a result of the 1992 federal appellate court decision, "Kreimer versus Morristown," libraries have the right to define appropriate patron behavior while in a library and to address behavior considered disruptive. Discusses details of the case and practical interpretations of the ruling. (JKP)

Discussion of financing database searching in the public library examines the role of the public library in providing access to information; costs of online services; and user fees. Techniques that a library can use to control online services and deliver them at a minimum cost are suggested. (eight references) (MES)

Discusses the role of academic libraries in the face of rising costs and suggests implications for library policymaking. The nature and value of information are considered; pricing issues for serials, CD-ROM products, and online searching are described; and possible solutions are offered. (26 references) (LRW)

Discusses the inadequacy of laws protecting the privacy of library patrons and the necessity of improving confidentiality statutes. Addresses the form the statute should take, what should be covered, libraries the statute should apply to, when exceptions are justified, and how the statute should be enforced. (AEF)

Describes the integration of personal digital assistants into a medical center library's services in Illinois. Discusses training for users; hardware selection; software selection and content; technical support; the role of libraries, including the creation of policies and procedures; and future challenges. (LRW)

The objectives of this survey were: to gather information on the development of institutional information technology policies and guidelines for responsible computing and use of electronic information; to identify the scope of such policies and guidelines; and to determine the role of the library in the development and/or use of the policies and…

Argues that librarians should respond to the growing demand for medical information by expanding their role. The development of medical information reference, issues of accountability, legal responsibility, and user characteristics are discussed. Seven steps toward accountability, including in-depth reference interviewing, referral, training, and…

This report is about libraries and the challenges they face in the digital world, and where the public supports, or fails to support, libraries in this time of change. Library leaders' visions for the future are compared with the public's prescriptions for libraries, derived from public opinion research. Informing the study were library leaders'…

Discusses the Wright State University (Ohio) Library policy directive on customer service, and suggests this document as a model to follow in setting up service standards or guidelines for depository-library services. Draft-depository library public-service guidelines for government information in electronic format are appended. (JAK)

This book, written by graduate students at the Catholic University (District of Columbia) School of Library and Information Science, examines current priorities, policies, and practices of public libraries. Following an introduction, "Reinventing Libraries: Responding to the Forces of Change" (Lisa Crisman), chapters include: (1) "A…