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Diaz, Karen R., Ed. – 1995
This publication was developed by the Reference and Adult Services Division/Machine-Assisted Reference Section/User Access to Services committee of the 1993 ALA (American Library Association) Midwinter meeting, and was designed for archivists, publishers, librarians, and associates in research centers and societies. Information is presented on how…
Descriptors: Access to Information, Case Studies, Costs, Cultural Differences
Peer reviewedBorgman, Christine L. – Journal of the American Society for Information Science, 1986
Reviews the literature on user studies in both online catalogs and bibliographic retrieval systems. User problems with both mechanical and conceptual aspects are reviewed and potential sources of problems due either to individual characteristics or system variables are discussed. Possible solutions and areas that need further research are noted.…
Descriptors: Comparative Analysis, Databases, Online Catalogs, Online Searching
