This study examines what the public search for in the catalogue of the State Library of Victoria (SLV). As well as indicating the type of content being accessed, this gives an indication of what catalogue users expect of the State Library collection. A content analysis was undertaken of a random, stratified sample of 4,000 search queries typed in…

Seekers of information in libraries either go through a librarian intermediary or they help themselves. When they go through librarians they must develop their questions through four levels of need, referred to here as the visceral, conscious, formalized, and compromised needs. In his pre-search interview with an information-seeker the reference…

The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

Describes online databases available through the Research Libraries Information Network (RLIN) that focus on research in the humanities. A survey of five databases (AVERY, ESTC, RIPD, SCIPIO, and AMC) is presented that includes contents, search capabilities, and record formats; and future plans are discussed. (12 references) (LRW)

The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…

Libraries spend countless hours developing websites to connect users and resources. However, how much do we really know about what website terminology and features are meaningful to our patrons? And how can we best organize websites to facilitate access to resources? This article examines these questions by presenting a case study of a…

The DR-LINK (Document Retrieval through Linguist Knowledge) search system was created to help automate the process that research librarians use to convert information needs, as stated by users, into the information retrieval process. DR-LINK resulted from participation in the United States Government initiative called Tipster that was sponsored by…

Discusses reasons why libraries are being forced to seek new forms of information storage. A hypothetical scenario of user-initiated document delivery alternatives integrated with a search process used by a professor using the Harvard OnLine Library Information System is presented. Extensive notes elaborate on the process and the technology…

Anthropologists at seven universities were surveyed in order to discover the ways in which they go about locating information of value to them; the information sources that they use and that are of the greatest significance to them; the adequacy of the library service being currently provided to anthropologists; and any opinions they have on the…

The Research Library at Los Alamos National Laboratory (LANL) has been teaching an Internet class to adult learners since May 1994. The weekly class combines lecture, personal anecdote, and teacher demonstration with hands-on practice using Gopher and the World Wide Web. The class, open to any Lab employee or associate, has provided 250 people…

As the use of the Ohio State University Libraries interlibrary services has increased, there have been more requests to borrow items that are already available to patrons locally, often in electronic format. Patterns relating to why patrons could not find locally available materials were identified in the record of canceled interlibrary requests…

In recent decades the literature dealing with graduate students and library use, including bibliographic instruction, information-seeking behavior, and information literacy has grown. However, there still appears to be a lack of research and resources available on the information-seeking behavior skills of graduate education students, which can…

Describes the Dewey Online Retrieval System (DORS), which was developed at the University of California, Los Angeles (UCLA), to experiment with classification-based search strategies in online catalogs. Classification structures in automated information retrieval are discussed; and specifications for a classification retrieval interface are…

Librarians use subject guides to introduce students to library materials. Surveys, usability tests, and usage statistics demonstrate that students do not relate well to subject guides. We suggest that library resources organized or delivered at a course level are more in line with how undergraduate students approach library research. (Contains 26…

The ERIC and LISA (Library and Information Science Abstracts) databases are compared through a literature review and the analysis of an online search on a topic in librarianship. ERIC emphasizes education and includes serials, monographs, collections, and research reports for their coverage of some aspect of education. LISA is dedicated to topics…