Introduction: To provide valuable services in the future, libraries will need to create better information systems and set up an infrastructure more in line with the current technologies. The "Functional Requirements for Bibliographic Records" conceptual model provides a basis for this transformation, but there are still a number of…

Presents four challenges faced by libraries and proposes research designs to address each of them. The challenges involve: invisible infrastructure; content and collections; preservation and access; and institutional boundaries. Proposes a mixture of research methods that includes surveys, case studies, documentary analyses, and policy analyses.…

Discusses the accuracy of reference service in libraries as measured by evaluating answers that reference librarians give to factual questions. More than 30 reference accuracy studies are analyzed, variables explored in each study are examined, further research needs are described, and suggestions for improving service quality for reference…

A study of genre fiction classification used circulation data and a patron questionnaire to test whether physically separating fiction into categories will increase use; marking spines with category labels will increase use; use of classified fiction will increase with library size; and classification will increase the number of different books…

This report summarizes a collection of nine essays addressing the future of libraries that were an outgrowth of a study conducted by the Office of Library Programs to develop a research agenda. The study is described in the first of three sections of this report, and abstracts of the essays are presented in the second section. Areas of concern…

Presents the results of a survey of Canadian academic libraries that was conducted to determine areas of needed research in light of changes in technology and user needs. Suggestions for research included collection development, automation and user access, government role, copyright, serials price increases, and library administrators' attitudes…

Describes a project that assessed the impact of connecting rural public libraries to the Internet and the effect on librarians, local communities, and the larger Internet community. The evaluation approach, factors critical to project success, conclusions about public libraries and the Internet, and comments on the future of networked public…

This collection of nine essays is an outgrowth of a study which was conducted by the Office of Library Programs to identify researchable issues that could help librarians fill a position of leadership in the information society. An introduction to the collection describes the study and includes a list of the 10 major issues identified by…

Libraries need to weigh the benefits, usage, and cost-effectiveness of owning collections against seeking alternatives to deliver the information needed by customers. The University of Arizona Library investigated different approaches for meeting the research needs of East Asian Studies faculty and students under great pressure of physical space…

Recent trends in the pricing of online database systems are described and their impact on searcher behavior and satisfaction is discussed. A design is proposed for a major research project that would use data gathered by the Information Market Indicators to assess the feasibility of a price-based solution. (CLB)