Research consultations are a standard service in academic libraries and consume significant library resources. There is a lack of scholarship evaluating the impact of this service on faculty. This paper describes the impact of librarian consultations on faculty and their role in the research process. Data was collected from a survey of sixty-seven…

Describes the methods and results of a user-centered field study that investigated the design requirements for a Web-based research library, a digital library representing a collection of large domain-specific documents that can be accessed remotely to support scholarly research. Results provide insight into Web-based inquiry and requirements for…

For this kit, 119 Association of Research Libraries (ARL) academic libraries were surveyed to identify: (1) the practices in the area of information desks; (2) information desk staffing; (3) information desk functions; and (4) their relation to the other service points within the particular library. Responses were received from 87 libraries, some…

Argues that the analytical comparison of library collections to the people using those collections could provide insights related to library acquisition priorities and practices, and describes and illustrates a method for analyzing this relationship. A sidebar by Myra White describes an application of the results of such a study at California…

This study evaluates two databases, "Historical Abstracts" and REESWeb, to determine their effectiveness in supporting academic social science research. While many performance evaluations gather quantitative data from isolated query and response transactions, this study is a qualitative evaluation of the databases in the context of…