The first article summarizes the findings of four studies which used unobtrusive testing techniques to evaluate library reference services. The validity of this testing method and the conclusions reached are discussed, and suggestions are made for improving reference services in five related articles. (CLB)

The purpose of this research was to look at the currency of the collection of a small public library and to determine the relationship between the amount of usage of the collection and the currency of publications in the collection. A 10% systematic sample was taken of the circulating nonfiction adult shelf list of the Franklin Public Library…

The goal of the Essen symposium was to bring together internationally recognized librarians and library automation specialists to discuss new developments in electronic publishing. All 16 papers included in this collection were presented at the conference: (1) "Barriers to the Introduction of New Technology" (J. Andrew Braid); (2)…