This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

If the effectiveness of campus library systems want to be viewed favorably by researchers in the academic community, the librarians must place more stress on user-oriented services and researchers must forego aspirations of information-self-sufficiency. (NH)

Academic libraries, like other university departments, are being asked to demonstrate their value to the institution. This study discusses the impact library usage has on the retention and academic success of first-time, first-year undergraduate students at a large, public research university. Usage statistics were gathered at the University of…

A library survey was conducted during February 1983 to ascertain the characteristics of the user population, user needs, and user satisfaction with library services in five science and technology libraries at the University of Texas at Austin, including the chemistry, engineering, geology, physics-mathematics-astronomy, and science libraries. A…

Analyzed annual electronic journal usage data for the NorthEast Research Library (NERL) consortium. Discusses the high degree of skew in journal use; describes results of a cluster analysis that revealed three distinct groups of institutions based on journal use; and recommends that institutions consider their consortial membership and organize…

The strategy was to identify user-related criteria for journal selection. Data were gathered from a use study, circulation and interlibrary statistics, and librarian and patron input. Two types of criteria developed considered actual use and user perception of use of importance. (Author/JAB)

The questions of when and how best to computerize the catalog of a large research library, and how to improve an existing conventional catalog, motivated a study of the utilization of the main catalog of the Yale University Library. The study was designed to provide a representative sample of catalog use. (7 references) (Author/NH)

This paper discusses a formal study conducted in 2001 at Brigham Young University to determine the value of the library to the university community. Methods used to collect data for the study included an e-mail survey, usage statistics, naturalistic observations, and interviews. Two years after the study, the authors wondered if the conclusions of…

A mail survey of 1,682 graduate students and 758 faculty in the Colleges of Natural Science, Engineering, and Pharmacy, and in the School of Nursing at the University of Texas at Austin was conducted during February 1983 to ascertain the characteristics of the science and technology libraries user population, the type and frequency of library use,…

Report on current state of research in academic and research librarianship in Federal Republic of Germany highlights projects concerning acquisition of books; work procedure investigations; personnel requirements; cost accounting; investigations of library use (user research, user education); public relations work; librarianship; and subject…

This description of Info Trac, a laser disc periodical reference system, reviews professional reactions to the system and several user studies. Criticisms are discussed to define the role of such systems in research libraries, and data are presented in five tables. (17 references) (MES)

A description of the methodology used in collecting performance data in a large academic research library is given. Twelve types of surveys used to measure and evaluate users, services, and materials were developed. Costs of providing research services were found to be 64 percent versus 36 percent for instructional purposes (1 reference)…

With both budget dollars and buying power shrinking for academic library collections, the selection of materials is a series of crucial choices. With increases in numbers of online programs, how can we determine if what we are buying is in fact what our users need? E-reserves are an increasingly popular way to provide digital copies of course…

In the last two decades, fundamental changes in information distribution, in the general economy, and in the behaviors of faculty, students, and library staff have problematized the question of an academic library's value and how it can be measured. This article reviews those changes and, drawing on research linked to the Collegiate Learning…