Research conducted at Fisher Library, University of Sydney, which measured user failure to locate known items in catalog or on shelves, yielded overall failure rate of 35.9 percent (26.2 percent at catalog; 46.1 percent at shelf). User errors caused two-thirds of failures at catalog and more than half at shelf. Fifteen references are provided.…

In this paper the author compares the use of digital materials that have been deposited in The Ohio State University (OSU) Knowledge Bank (KB). Comparisons are made for content considered in scope of the university archives and those considered out of scope, for materials originating from different campus sources, and for different types of…

The goal of this study is to examine the characteristics of scholarly communication, with particular emphasis on the usage of the monograph, in the field of Spanish and Latin American literature over a 30-year period. In addition, this study examines the age of materials referenced in an effort to gain insight into the shelf-life of these…

This document, the 10th in a series distributed annualy to provide a central source of timely information and materials on the management and operations of large academic and research libraries, presents the results of a 1984 Systems and Procedures Exchange Center (SPEC) survey of microcomputer use in the Association of Research Libraries (ARI)…

Describes a pilot project at the Department of Commerce Mountain Administrative Support Center Library that compared the cost effectiveness of CD-ROM with that of other media and examined the acceptability of CD-ROM by staff and users. A list of the CD-ROM products evaluated and the evaluation form used are appended. (CLB)

The University of Mississippi Library created a profile to provide linking from Google Scholar (GS) to library resources in 2005. Although Google Scholar does not provide usage statistics for institutions, use of Google Scholar is clearly evident in looking at library link resolver logs. The purpose of this project is to examine users of Google…

The author's focus for this column within the large universe of the public services literature is on articles which stress what is best for the user. That may mean finding out why faculty use or do not use the physical library, considering the elimination of the reference desk, beginning or enhancing a library's virtual reference services, or…

Describes a circulation model for academic research libraries which uses the mixed Poisson model, incorporating ageing of library materials, to predict future use of monographs and to suggest weeding procedures based on frequency of circulation. Longitudinal studies are examined and statistical details are appended. (Author/LRW)

Presents the results of a survey of academic libraries belonging to the Association of Research Libraries (ARL) concerning the availability and accessibility of OCLC (via dedicated or dial access terminals) for use by reference personnel. The methodology of the survey is described and data are presented in five tables. (JL)

Describes The RightPages Service developed by AT&T Bell Laboratories library and computer researchers to enable AT&T employees to access the library from their workstations. The service incorporates ASCII text, bitmap images, and an alerting service. Copyright issues, user interface, image and text processing procedures, results, and…

The circulation records from 1997/98 to 2007/08 for UCLA and from 2000/01 to 2007/08 for Pasadena City College (PCC) were analyzed to examine patterns in the use of print materials during a period of increasingly available online digital information resources. The analysis included examinations of longitudinal circulation patterns broken down by…

In response to a hypothesis that researchers who no longer use print journals may miss out on the serendipitous benefits of "poor indexing" provided by print tables of contents, librarians at the University of Florida surveyed their engineering faculty to determine faculty use of tables of contents in either print or online format. Results…

As the price of scientific publications soars to Olympian heights, it becomes imperative to base selection decisions on reliable measures for potential use of the prospective titles. A systematic examination of interlibrary loan (ILL) requests should yield hard facts as to the nature of requests and areas of specialization most dependent upon…

This document summarizes the results of a 1994 survey regarding the use of document suppliers by 90 ARL (Association of Research Libraries) members. A document supplier was defined as "a company or service that supplies documents for a fee." Document suppliers are increasingly used by research libraries as cost-effective solutions to the…

The information needs of a small liberal arts library whose curriculum does not support a science or technology research program will differ from the information needs of a major research institution. Likewise, periodical usage will also differ with the two types of libraries. This investigation examines the patterns of periodical usage identified…