This discussion of the major issues concerning online public access library catalogs highlights types of systems, user behavior, structure of systems and user-friendly information retrieval methods (menus, fuzzy matches, prompters), and additional search strategy features (limits, browsing, truncation). Three references are listed. (EJS)

A study of patron use of the University of Illinois online circulation system (LCS) found that 56 percent of original known item searches and 86 percent of location searches were successful, and that graduate students use the system very differently from the way undergraduates use it. (FM)

As a continuation of research into online public access catalog systems (OPAC's), this study focused on the actual use of OPAC's and on refinement of the methodologies used in carrying out transaction analysis studies. Current patron use patterns were obtained via machine-readable catalogs from four online public catalog systems: The Library of…

Utilization of the card catalog in the main library (Sterling Memorial Library) of Yale University was studied over a period of more than a year. Traffic flow in the catalog was observed, and was used as the basis for scheduling interviews with a representative sample of catalog users at the moment of catalog use. More than 2000 interviews were…

This report describes a computer-monitoring study of users of the Ohio State University Libraries' online catalog, an established and heavily used information retrieval system. Designed for end users, online library catalogs require little or no formal training, and often replace an existing manual system. Data were gathered unobtrusively by…

Discusses characteristics of typical online public access catalogs (OPACs) and examines patron use via printouts of transaction logs for three separate systems. Desirable features of OPACs (mnemonic search commands, boolean operators, forgiveness or automatic truncation, browsing a subject heading index, suggestive prompts) and need for…

Discussion of online public access catalogs focuses on a study that evaluated 3 different systems in Great Britain. Comparative evaluations were made using structured exercises to determine searching techniques and transaction logs to investigate user behavior. Comments on future research are also given. (12 references) (LRW)

This review takes a critical approach in summarizing and evaluating the methodology and scope of catalog use studies, with emphasis on the subject approach to card catalog searching. Subject access is defined in this report; however, the process of subject searching, described repeatedly in library literature, has been based upon common sense…

Discusses library use studies that examined library catalog search failures and demonstrates types of online catalog access that can reduce the failures caused by card catalog flaws or by user search errors by half. The use of single keyword, implied Boolean, or derived truncated key retrieval is suggested. (14 references) (LRW)

The current attitudes of users and non-users towards public online computer catalogs (OPAC's) were studied at the Library of Congress (LC) and responses were compared with those from an aggregate survey. Attitudes of both users and non-users toward the LC OPAC system were favorable. Problems experienced by patrons related to difficulty in…

This report focuses on a discussion of findings from analyses of computer transaction logs contributed by four of the online catalog systems used in the Public Access Project. It supplements the analyses of User and Non-User Questionnaires by providing analyses of data from the systems themselves. The four systems contributing data to this…

With grants from the Council on Library Resources (CLR) and the Association of Research Libraries (ARL), New York University (NYU) Libraries conducted a study to assess user reactions to their online catalog, Bobcat (Bobst Library Computerized Catalog). In order to evaluate the effectiveness of NYU's catalog, to describe users' attitudes toward…

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

Researchers studying subject searching distributed an online questionnaire to users who access the University of California's online public access catalog, MELVYL, from public access terminals in the libraries of the University of California at Santa Cruz. This article discusses the results of transaction log analysis, comparison of in-library and…

Discussion of information filters focuses on the results of the first phase of a user study of a filter and describes the background, experience, and computer usage habits of the subjects before they began using the filter. Topics include e-mail; listservs; and information searching tools, including library online public access catalogs.…