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Direct linkSalem, Jamie; Fehrmann, Paul – Public Services Quarterly, 2013
With the growing population of undergraduate students on our campus and an increased focus on their success, librarians at a large midwestern university were interested in the citation management styles of this university cohort. Our university library spends considerable resources each year to maintain and promote access to the robust…
Descriptors: Research Libraries, Citations (References), Undergraduate Students, Focus Groups
Henry, Jo – Public Services Quarterly, 2011
Reference transactions in academic libraries have been on the decline since mid-1990. The Academic Library Survey from the National Center for Education Statistics shows an average drop of 25% in reference use from 1996-2004 with higher numbers at some institutions such as the University of Maryland which plummeted 47% (Martell, 2008). The…
Descriptors: Marketing, Research Libraries, Academic Libraries, Reference Materials
Teleha, John C.; Sims, Iyanna; Spruill, Octavious; Bowen, Arneice; Russell, Tiffany; Exner, Nina – Public Services Quarterly, 2017
Academic libraries are spending considerable time and study on redesigning spaces. The use of technology is often an important part of these redesigned spaces. The space redesign goals at F. D. Bluford Library focus on creating open, activity-promoting, colorful spaces that are designed to be attractive to students. The goals also focus on…
Descriptors: Library Development, Library Automation, Space Utilization, Interior Design
Voeller, Stacy L. – Public Services Quarterly, 2008
The author's focus for this column within the large universe of the public services literature is on articles which stress what is best for the user. That may mean finding out why faculty use or do not use the physical library, considering the elimination of the reference desk, beginning or enhancing a library's virtual reference services, or…
Descriptors: Library Services, Library Research, Use Studies, Academic Libraries
Lindsay, Elizabeth Blakesley, Ed. – Public Services Quarterly, 2008
In this paper, the author discusses various articles that offer practical programs, as well as detailed analysis of data, highlighting the breadth and depth of librarians' literature. These are: (1) Albitz, R. S. (2007). "The what and who of information literacy and critical thinking in higher education." "Portal: Libraries and the Academy, 7(1),…
Descriptors: Use Studies, Library Research, Library Services, Academic Libraries
Heaton, Shelley; Master, Nancy – Public Services Quarterly, 2006
This article reports the results of a survey of cell phone policies in university libraries conducted over a three-month period in 2005. The authors sought information about the libraries' problems regarding cell phone use and attendant noise by students and other library users. The authors began with an 18-question survey of one hundred…
Descriptors: Library Services, Library Policy, Library Administration, Telecommunications
