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Derr, Janice; Tolppanen, Bradley P. – Journal of Access Services, 2015
This article presents the results of a Web-based survey regarding the circulation of tablets in academic libraries. The survey, which was completed by 61 respondents, identifies the most common circulation policies and procedures used. These results will help other academic institutions develop their own policy or update existing ones. Areas of…
Descriptors: Academic Libraries, Library Research, Library Services, Handheld Devices
Buller, Ryan F. – Journal of Access Services, 2014
Generating, collecting, and analyzing building usage statistics can greatly increase the ability of an access services unit to meet the changing dynamic of patron needs in an academic library. By analyzing three different data points, the Access Services Unit in Malpass Library at Western Illinois University was able to determine the most…
Descriptors: Academic Libraries, Library Development, Library Research, Student Employment
Pollitz, John H.; Christie, Anne; Middleton, Cheryl – Journal of Access Services, 2009
Students at U.S. colleges and universities are concerned about the high cost of textbooks. Expansion of library course reserves has been suggested as one solution to this problem. The authors surveyed libraries at public universities to explore the status and management of physical course reserves and the role they play vis-a-vis textbook…
Descriptors: Higher Education, Textbooks, Unit Costs, Library Services
Murphey, Rebecca M.; Greenwood, Judy T. – Journal of Access Services, 2009
The Interlibrary Loan department at the University of Mississippi wished to examine interlibrary loan borrowing data dating back to the implementation of the ILLiad system in August 2001 in order to determine why the number of cancellations due to local availability continues to increase. The patron information was extracted in an attempt to…
Descriptors: Academic Libraries, Library Instruction, Feasibility Studies, Library Research
Wagner, Victoria H. – Journal of Access Services, 2007
Beyond collecting traditional circulation statistics, tracking in-house use of library materials is a significant measure of how patrons use our resources. In our pilot project, Lending Services staff members conducted nightly pick-ups of library materials left on tables, in carrels, in study rooms, as well as books cast aside in the stacks areas…
Descriptors: Library Materials, Pilot Projects, Library Services, Library Research
Gohlke, Mary Jo; Ray, Kathlin – Journal of Access Services, 2003
The impacts of technology upon traditional library resources are sometimes unexpected. The library at California's University of the Pacific discovered that usage of print materials was dwindling, even though the addition of a 50-station "Information Commons" had bolstered overall library use. At first it was anticipated that the…
Descriptors: User Satisfaction (Information), Academic Libraries, Library Services, Access to Information
Holley, Robert P.; Powell, Ronald R. – Journal of Access Services, 2004
This paper reports the results of a survey of student satisfaction with electronic library resources other than the online catalog at Wayne State University. Undertaken in Fall Term 2000 as a class project for a marketing course, a student team designed, administered, and analyzed a survey of a random sample of students. Almost 40% of the…
Descriptors: Student Attitudes, Electronic Libraries, Online Catalogs, Online Systems