What began with a few libraries' early application of ethnographic methods to learn more about user behaviors and needs has grown to become a significant body of work done across many institutions using a broad range of methods. User-centered investigations are increasingly influential in discussions about the shape and future of the research…

In 1973, the Technological Institute Library, along with the other science libraries of Northwestern University, began a study of reference use. For each reference request received in the libraries, the date, time, duration, mode, class of question, and user type were noted. These statistics were tabulated and analyzed by computer. It was…

A report of the current state of librarianship in the Federal Republic of Germany (FRG) presents a brief history as well as an overview of the prerequisites of and organizations concerned with library research, and the objectives, methods, and results of intermediary but important research projects. Although the practice of library research is new…

This research is concerned with the pragmatic performance characteristics of competing information technologies (ITs) and services in the university research center, as measured by user demand and choice. Technologies and services studied include: (1) mediated search service operating at cost recovery, open to all; (2) end-user service collecting…

Three papers on the nonconventional literature and social science libraries were presented at the 1983 International Federation of Library Associations (IFLA) conference. In "Grey Material: A Scandinavian View," Birgitta Bergdahl (Sweden) outlines the etymology and meaning of the concept of "grey literature" (which can include…

Describes the development of a taxonomy of the value of library services based on users' assessments from five large research libraries. Highlights include empirical and derived taxonomy, replicability of the study, reasons for using the library, how library services are related to time and money, and a theory of value. (LRW)

Most institutions of higher education have a mission that specifically addresses three areas: instruction, research, and service. The repertoire of activities and the complexity of the goals of the University Library mirror the goals of the institution, the academic units, and the faculty. The clients of the library are the students, the faculty,…

As a means of studying the present public catalogs and possible catalog format alternatives at the Iowa State University library, a 6-week queuing study was conducted. Objectives of the study were (1) to determine the correlation between other library statistics (e.g., door counts and circulation records) and use of the public catalogs; (2) to…

An evaluation of the Shock bibliography, which appears regularly in the Journal of Gerontology was conducted in two modes: first, a survey of use and satisfaction of user needs among a 25 percent random sample of teaching and research faculty of the Faye McBeath Institute on Aging and Adult Life at the University of Wisconsin-Madison, and second,…

Problems of indexing and index use lie at the heart of information use. They determine maximum possible use of information systems and sources, affect communication with users, influence the use of retrieved documents, and should form a more important field of research than past history indicates. Previous research provides some clues to user…

This paper describes a research project conducted in March 2001 for the Master of Library and Information Studies at New Zealand's Victoria University of Wellington. The project investigated the perceptions of information professionals (denoting qualified practitioners) in New Zealand regarding applied LIS (Library and Information Studies)…

Presents the results of a study on data collection instruments, specifically questionnaires, used by libraries in evaluating resource use and institutional effectiveness. A number of causes for inconsistent survey results are identified and problems with imprecision in survey question terminology are discussed. (JL)

Includes three articles about research in the school library media field: (1) "The State of Research Today" (Michael B. Eisenberg) (2) "Recent Trends in School Library Media Research" (Robert Grover and Susan G. Fowler); and (3) "Notes from ERIC" (Barbara Minor) provides references to 10 research overviews and…

Explores issues surrounding efforts to introduce online catalogs to users and presents relevant research results from Northwestern University's "Educating the Online Catalog User" project. Highlights include attitudes and preconceptions about online catalogs and instruction, research on online catalog use, suggestions for online catalog teaching,…

The basic question under study was whether, or to what extent, the regular use of a library induces a modification in the user's structure of tastes and activities. In the spring of 1972, detailed interviews were conducted with 400 library users and 200 matched nonusers in two middle sized Hungarian towns. Interviewees were asked to evaluate, on a…