This study measures the return on investment (ROI) of the Syracuse University library. Faculty and students at Syracuse University were surveyed using contingent valuation methodology to measure their willingness to pay in time and money for the services of the academic library. Their travel time and use of the online library was measured to…

This article discusses commuter students' experiences with the academic library, drawn from a qualitative study at the City University of New York. Undergraduates at six community and baccalaureate colleges were interviewed to explore how they fit schoolwork into their days, and the challenges and opportunities they encountered. Students…

This report is based on a series of presentations at the second CLIR Seminar on "Participatory Design of Academic Libraries," held at the University of Rochester's River Campus June 5-7, 2013. Participatory design is a relatively recent approach to understanding library user behavior. It is based on techniques used in anthropological and…

This report on existing library reference and research resources in the North Country area, the needs of area users, and possibilities for cooperation and development of library resources in one of the studies conducted in terms of the proposed Reference and Research Library Resources (3-R) library network in New York State. The survey was carried…

The unique feature of this survey lies in its ability to define the type of user and the percent of library use based on the potential number of users in the service area. This survey classifies users by their educational level and compares the number of these users having a particular kind of education with the number in the community as a whole…

The use of 200 public libraries in New York City was analyzed according to their neighborhood characteristics. In addition to demographic, economic, and cultural factors traditionally considered, the social and spatial interactions within a neighborhood were related to public library use. Correlation and regression analyses were implemented for…

Statistical sampling techniques for the measurement of book readership within libraries are described. The procedures, developed and initially implemented at Rider College, rely upon interviews of book readers inside the library rather than upon such indirect usage measures as which volumes are lift on tables for reshelving, or analyses of user…

Describes a survey of 213 day care centers and public libraries designed to show the extent of library programs for day care children and workers and whether they are meeting audience needs. Discussion includes rate of library use, type of services offered and used, and a comparison between services offered and services requested. (15 references)…

Describes a pilot project by a regional library system in central New York State to implement systematic planning activities in rural public libraries serving populations under 5,000. Motivations for the adoption of innovation and key elements in the decision making process during implementation are examined. (CLB)