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Bantin, James; Agne, Leah – Journal of Archival Organization, 2010
Two archivists present results of a qualitative local reference survey as a means of developing an informed, user-driven approach to selection for digitization in university archives. While every institution remains unique to a point, it is hoped that this survey will be of use to other university archivists who seek to narrow the broad spectrum…
Descriptors: Surveys, Archives, Universities, Use Studies
Ury, Connie Jo, Ed.; Baudino, Frank, Ed.; Park, Sarah G., Ed. – Online Submission, 2009
Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…
Descriptors: Academic Libraries, Cataloging, Computer Software Evaluation, Student Employment

Geffert, Bryn – Public Libraries, 1993
Description of community online systems focuses on a Freenet in Illinois called P.A.T.H. (Public Access to Heartland). Highlights include patron use; discussion groups and bulletin boards; electronic mail; reference questions; Freenet's place in public libraries; and sample reference questions answered by Freenet information providers. (five…
Descriptors: Case Studies, Community Programs, Computer Networks, Electronic Mail

Courtois, Martin P.; Goetsch, Lori A. – College and Research Libraries, 1984
Presents results of survey of 64 Illinois academic institutions which was conducted to determine library use of nonprofessionals at the reference/information desk. Characteristics of nonprofessionals, use patterns and desk hours staffed by nonprofessionals, referral and training, and trends for desk staffing are discussed. (Eight references are…
Descriptors: Academic Libraries, Higher Education, Library Personnel, Library Services
Gregory, Ruth W. – 1975
In order to find reliable methods of ascertaining quality in library service, three public libraries in the Chicago area were assessed using the Rutgers "Performance Measures for Public Libraries." The Rutgers study can reveal the needs and characteristics of library patrons, and may itself be instrumental in increasing patronage. It…
Descriptors: Community Attitudes, Computer Oriented Programs, Formative Evaluation, Library Collections