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Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries. Volume II: A Survey of Residents in Relation to Public Library Use.
Survey and Marketing Services, Inc., Honolulu, HI. – 1977
Sample selection methodology and findings are described for a telephone survey of residents of the six Hawaiian Islands to identify library users and their characteristics as well as patterns of use. Findings are reported for demographic patterns of use, user and non-user attitudes, leisure time activities, levels of awareness and interests in…
Descriptors: Attitudes, Community Surveys, Library Facilities, Library Research
Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries. Volume V: Performance Measurements System Manual for State of Hawaii Libraries.
Survey and Marketing Services, Inc., Honolulu, HI. – 1977
The instructions provided for carrying out data collection and analysis procedures for library materials, services, and users include sampling techniques. Evaluation methodology is described for determining the probability of a user finding and obtaining a recently published book in a particular library, title and periodical availability, how a…
Descriptors: Administrator Guides, Evaluation Methods, Guides, Library Administration
Analysis of Service and Development of Performance Measurements for State of Hawaii Libraries. Volume I: Summary Report.
Survey and Marketing Services, Inc., Honolulu, HI. – 1977
This general summary of the results of a library study conducted in Hawaii presents the major findings from the survey of residents, the library staff survey, the government agency survey, and the measurements conducted in five Hawaii libraries. Major recommendations for improving the efficiency and effectiveness of library performance are…
Descriptors: Community Surveys, Evaluation Methods, Library Administration, Library Facilities