Conflict is inevitable in every part of life and institutions of higher education are not immune to experiencing interpersonal conflict. Department chairs hold a key position between upper administration and the rest of the faculty and staff within the department, all while still teaching classes. The purpose of this research study is to explore…

As colleges and universities across the United States continue to grapple with enrollment challenges, many are embracing the concept of customer service as way to improve the student experience and positively impact retention. However, as many institutions of higher education begin to evaluate their own organizational structure, the notion of…

This study examines perceptions of student learning outcomes assessment by Humanities faculty members at a regional comprehensive university. Participants from History, English, and Philosophy and Religion departments were interviewed about their perceptions of assessment. The results were that Humanities faculty members hold both positive and…

More than 40 years ago, Hicks and Ridley (1979) asserted the need for Black Studies in psychology across American colleges and universities. Their study is one of few, if not the only, that has examined the frequency and types of course offerings in Black Psychology. Thus, the purpose of this study is to evaluate the current state of Black…

While university department heads are integral to the operation and culture of higher education institutions, they often experience little training or support to fulfill their complex and multifaceted role. At the same time, there is limited research on how heads come to understand their work or how such understandings shape their behavior. In…

This multisite case study explored the perceptions of athletic department members of the important factors of organizational cultures in athletic departments at small Christian institutions in the Midwestern United States. The study comprised of site visits to three small Christian institutions in the Midwestern United States. At each site, six…

This qualitative study investigated second semester undergraduate college students' perceptions of their levels of college readiness instilled and developed in them as graduates of a New York City High School. This study sought to determine the level of alignment of the criteria and definitions of college readiness between the New York City…

This qualitative case study was proposed to gain understanding into how higher educational leaders perceive the transformation of their leadership roles and responsibilities. Leaders' accountabilities should be properly defined to establish a reliable and responsible association with all stakeholders affiliated with the institution. A lack of…

This dissertation explores the impact of an authoritarian state on the university as represented by the Faculty of Economics and Political Science at Cairo University in Cairo, Egypt. I examine how academics negotiate their tasks of acquiring, disseminating and producing knowledge within the confines of an authoritarian state. "The 2003 Arab…

This dissertation examines the trajectory of research programs on women and gender in American universities between 1970 and 2010. The dissertation melds perspectives in the sociology of science with organizational analyses of the development of academic disciplines. The analysis forwards a new understanding of how local conditions in research…

The purpose of this study was to examine the Bolman and Deal leadership orientation preferred by academic department chairs (ADCs) of Educational Leadership or Administration programs at member colleges and universities of the University Council for Educational Administration (UCEA). A secondary purpose of the study was to examine how the…

Faced with unprecedented budget cuts, Western University had implemented vertical cuts in the Spring of 2010 resulting in the elimination of two departments within their College of Education. Western University was not alone in its struggle. Institutions nationwide were coping with similar financial constraints, with freezes, consolidations, and…

This qualitative research study focuses on crisis events affecting university international populations. It explores how seven directors of university international offices at seven different geographical locations in Texas respond to those events. The study findings shed light on the current state of crisis preparedness in higher education from…

The success of an enrollment department is critical to the success of an educational institution. The quantitative research study used a correlational design to measure the relationship between perceived leadership style, employee satisfaction, and departmental productivity. A sample of 41 admissions personnel from a Midwest proprietary university…

This exploratory, qualitative research explored the extent that course syllabi in the Departments of English in 13 public and 9 private universities in Taiwan reflect the inclusion of syllabus components to promote learning as recommended in the literature in the United States. Research questions included: what components can be inferred from the…