Higher education institutions consider student satisfaction to be one of the major elements in determining the quality of their programs. The objective of the study was to develop a model of student satisfaction to identify the influencers that emerged in online higher education settings. The study adopted a mixed method approach to identify…

This study applies a data envelopment analysis model developed for national universities to 93 national liberal arts colleges. Such models can be used by individual institutions for benchmarking purposes or by researchers seeking to compare the practices of highly efficient liberal arts colleges with the practices of relatively inefficient…

Serving the needs of adult learners in today's economic environment is becoming a greater priority for colleges and universities. Student satisfaction is considered a core element for higher education institutions serving traditional-age students. More colleges and universities are expanding this assessment activity to adult students as well. As…

Perceptions of Yale and sixteen of its major competitors were obtained from high school students offered admission to Yale and from undergraduate students attending Yale. Ratings of similarity between colleges were obtained in one study, and the semantic differential technique was used in a second study to corroborate the findings. (SW)

The annual "U.S. News and World Report" "America's Best Colleges" issue has become the nation's de facto higher education accountability system, evaluating colleges and universities on a common scale and creating strong incentives for institutions to do things that raise their ratings. But, says the author, the "U.S. News" ranking system is deeply…