Listening is a critical communication skill and therefore an essential element of management education. "Active" listening surpasses passive listening or simple hearing to establish a deeper connection between speaker and listener, as the listener gives the speaker full attention via inquiry, reflection, respect, and empathy. This…

This paper provides an insightful perspective to the common problem facing many global leadership educators across the U.S.: helping students understand "global leadership" while they sit in U.S. classrooms. The instructor of an undergraduate leadership course addressed this problem by recreating for U.S. students in local "cultural…