The conference papers included in this collection address issues of concern to literacy development in the community college. "Functional Literacy and Persistence in the Community College," by Dorothy M. Knoell, raises questions about student persistence in the absence of requisite skills. "Training Perspective on Functional…

From their beginnings, community colleges have evolved and continually improved their mission to better serve community residents. Previously, two-year colleges were mainly private institutions, committed to occupational and professional preparation, general education, and academic transfer. After 1965, legislation provided federal funds to…

This document is intended as a guide to help employers, training providers, and others develop effective partnerships with leading-edge community colleges. The document begins with an overview of the strategies used by four effective training partnership initiatives involving the following corporations and community colleges: Sequins,…

A two-round Delphi study was conducted to identify the characteristics of viable and sustainable employees in northeastern Tennessee in 2015. The Delphi panel selected for the study consisted of 25 experts who represented a cross-section of the businesses and communities in the 10-county area of northeastern Tennessee served by Walters State…

This report examines the services, funding, clientele, and program outcomes of each of California's job training programs. The first part of the report consists of tables detailing the following: the sources of the $4.178 billion dollars spent on California's job training programs in fiscal year 1995-96 and the $3.764 billion spent on the same…

This module for a Total Quality Management (TQM) course was designed to give students a broad background in TQM and its influence on the business world in the United States. It can be used in a U.S. history class, an economics class, an English class, or as part of a TQM course for high school or community college students. The module covers the…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of empowerment and teamwork. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of employee empowerment; (3) a discussion of teamwork and self-directed teams; (4) a discussion…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

In 2001, 6,821 employers across Australia were surveyed regarding their views of vocational education and training (VET). The survey was the fourth such survey since 1995. In 2001, 80% of employers of VET graduates (compared with 83% in 1995) rated their satisfaction with VET as 6 or higher on a 10-point scale. The proportion of employees at the…

The Illinois Community College Board (ICCB) has utilized its workforce preparation grant resources to provide an array of services to local businesses and new entrepreneurs. Community colleges in Illinois provided services that resulted in the startup, expansion, development, and retention of several thousand jobs and companies. These services…

Milwaukee Area Technical College's (MATC) Project Get Started assesses mothers on welfare, analyzes their child care needs, makes recommendations, and engages 75% of the women in an appropriate job activity for at least 10 hours per week. Mothers attend an orientation that furnishes information on the project and on "W-2," the state's…

This document contains the facilitator and participant guides for a course in team building that was developed by a community college for a St. Louis (Missouri) electric company. The facilitator's guide contains the transparency masters, outlines, learning activities, questionnaires, and other handouts required for two course sessions. The first…

This paper describes ethnographic research in a community college banking and finance program in the context of the opposing positions of the need for basic skills and preparation for jobs and the need for critical skills and preparation for citizenship in a democracy. After these positions are reviewed, research is described on students in the…

The Waubonsee Community College Comprehensive Development Plan in Office Skills served 208 students by assessment of basic skills and referral to appropriate programs or help with job skills and referral to employment during the 18-month grant period from December 1988 through June 30, 1990. The target population was minority women or economically…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students gives a brief introduction to some statistical tools. It includes a section on process variation that is intended to familiarize students with the causes of variation such as common and special causes. Statistical definitions are given…