Thirty-seven employers of clerical personnel were surveyed to determine necessary skills, education, and experience for the positions of clerk/receptionist, clerk/stenographer, secretary, and administrative assistant. The results suggest that at least a high school diploma, typing speed, and one-two years of experience are considered necessary by…

In order to determine whether a paralegal program could be successfully implemented at Johnson County Community College, surveys were sent to 262 local attorneys (with a 24% response rate) and to 41 members of the Kansas City Association of Legal Assistants (71% response). Emphasis was placed on determining area employment needs and the…