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Direct linkGras, Rebecca E. – ProQuest LLC, 2011
While in-flight psychiatric emergencies occur at a lower rate than other medical emergencies (Matsumoto & Goebert, 2001), they tend to cause a higher degree of disruption for passengers (Gordan, Kingham, & Goodwin, 2004). However, flight attendants often receive training that is too basic, minimal, and insufficient to effectively manage…
Descriptors: Travel, Behavior Problems, Crisis Intervention, Mental Disorders
