Sales training programs require continual evaluation. The authors present a conceptual model of the interrelationships of planning, training, evaluation, and modification (IPTEM) in corporate sales training programs. (CT)

A systems model of industrial relations is tried out on some practitioners and some basic deficiencies are uncovered. Suggests an approach to industrial training which may be helpful in clarifying, improving, and changing practices. (Author)

Discusses the Chinese commitment to training and human resource development. Describes a department store, the Chinese Enterprise Management Association, a tool factory, and management development centers. (JOW)

Provides directions for conducting a workshop providing technical training in a large organization that links job performances to work processes. Organizational levels of performance are discussed; relationship maps and process maps are explained; and an example of a workshop for a software maintenance environment is presented. (two references)…

This paper deals with a case study of Management Development (MD) practices at Malaysian Assurance Alliance (MAA). The aim of this research is to investigate how a large Malaysian insurance corporation developed and integrated MD initiatives with current organizational needs and tasks. Attempts were made to map and categorize the MD initiatives…

The cotton and Allied Textiles Industrial Training Board believes that training in marketing and sales is still vital to the prosperity of the industry. It hopes to identify the more specific needs of companies, paying special attention to the needs of smaller companies and ensuring that training meets these needs. (Author)

Practical methods that may help the training officer in factories in the selection and training of operators are presented. Subjects discussed in this guide are: Selection; Where to Train; Skills Analysis Training; Training Manuals; Instructors; Records; Induction; Training of Special Groups; and Retraining. (DB)

The author describes the common types of visual and audiovisual aids that trainers use, including overhead projectors, slide projectors, and tape recorders used with slides or films. He warns about several traps to avoid and gives tips for the use of training aids. (CH)

Opts for canned'' educational television program Management Objectives'' used by Pennsylvania State University management training program. (DS)

A ten-week job instruction training course for industrial supervisors, including techniques, assignments, and results. (SP)

This literature search revealed a wide diversity of industrial training methods, a shortage of research and information, and an emphasis by corporations on accountability of costs and procedures and on evaluation. (SK)

The Bell System Center for Technical Education uses a program which trains the subject matter expert (SME) in instructional technology (IT) and the instructional technologist in subject matter understanding. This cross-training is provided in order to encourage effective teamwork between development personnel. (MER)

Provides an overview of the concept of return on investment (ROI) to justify interactive multimedia training. Discusses the calculation of ROI and how it applies to training, the benefits of utilizing ROI as a Level IV evaluation (measure of results), and provides examples. Concludes that multimedia enhances learning although the results are…

This report presents the results of a demonstration of the cost effectiveness of supervisory and management development training, and it outlines a model that will permit practitioners to conduct a definitive analysis of the financial value of training. The purpose of the study was to predict potential Return on Investment (ROI) and measure the…

The purpose of this study was to examine the outcomes of using metaphors to enhance learning in the framing and debriefing of teamwork issues for a corporate adventure training (CAT) program. Through random assignment, four different but intact regional work groups from a European banking institution participated in a CAT program for the purposes…