This study compared the time required to train maintenance workers receiving instructional content in small groups by means of demonstrations with the time required to train such workers receiving instructional content in larger groups by means of slide/audiotape presentations. Slide/audiotape presentations permitted significant decrease in…

Stating that there is a difference in acceptable behavior for female and male trainers, the author offers guidelines for constructive classroom leadership styles for women. She describes the most frequent problem areas (establishing authority, the feminist issue, use of humor, and profanity) and how to deal with them. (MF)

Describes the programs and courses of the sales training department at British Airways from induction to management level. The staff uses one of the largest commercial computer facilities in the world to provide seat reservations, fare quotations and tickets, hotel reservations, and tours. (MF)

Current methods of introducing creativity techniques in industrial training courses can be modified to increase the amount of personalized learning, according to the authors. They offer a framework for a new approach to creativity training in short courses and workshops, with both in-house and business school examples. (MF)

Outlines the development of a strategy that applies quality management techniques to a training development program based on experiences at Lloyds Bank (United Kingdom). Topics discussed include computer-based training and software development; environmental influences affecting standards development; quality control; assessment against the…

The use of games in corporate training began in the 1950s. In subsequent years the use of games has increased, while the look and feel of the games being used has evolved. Unfortunately, very little research regarding the effectiveness of games as a training tool has been conducted; and, the research conducted often yields conflicting results. The…

This study compared the effectiveness and efficiency of trainees in the Onan small products gasoline course under two training curricula: (1) the control group curriculum was the in-place course on the Emerald generator set; and (2) the experimental group curriculum was essentially the same with the addition of one lesson based on methods used by…

Noting that cross-cultural and language barriers pose formidable challenges to managers, a case study examined the application of selective nonverbal communication strategies (nonverbal cues, learning by observation, and the organization of learning) for management and training development efforts within diverse cultural environments. Source…

Does management in newly established factories using highly advanced technology meet special problems in recruitment and training of their workers? Are the traditional training systems supplying the skilled manpower required for running highly sophisticated plants? These were the basic questions asked when the present study was started in seven…

The book describes what must happen within an organization, both to its framework and its operations and to its instructional-learning process, if the organization and its employees are going to learn and adapt to their work tasks and roles. The major finding was that productive results occur primarily when training and learning are integrated…

Beginning with the system of industrial training boards and other background considerations, this British work gives detailed, practical guidance on applying programed instruction (PI) principles in various job functions and industries. Potential advantages of PI in industrial training are summarized, along with uses of audiovisual aids and…

Reports on a survey of health and safety programming needs in small high-hazard industries in the metropolitan Denver (Colorado) area. Responding employers tended to be most interested in programs which related to occupational injuries, especially cuts and bruises, back injuries, and eye injuries. (TW)

The profession of teaching has become increasingly important in nonschool settings such as business and industry. Colleges of education are appropriate for preparing business and industry trainers. Such a program would include the study of: (1) human relations skills; (2) effective communication; (3) business administration; and (4) psychology.…

Suggests several areas in Australian adult education and training where a competency-based educational model would have application. Areas include the professional development of staff in educational institutions and industrial training establishments, training of educational administrators, vocational training of college students, and the…

Outlines a procedure for designing an industrial skills training program in which the trainer prepares a job analysis by actually learning about the job duties and equipment; writes instructional objectives for each equipment section; and combines sets of job photos, scripts, objectives, and other information into a study guide for trainees. (MF)