Inexperienced and poorly trained Air Traffic Control Specialists (ATCSs) contribute to aircraft accidents and other serious aviation mishaps, which negatively impact human safety, the environment, government and personal property, and the efficient and smooth operation of the National Airspace System (NAS). The Federal Aviation Administration…

Increasingly higher demands are being made on the capacity-limited cognitive capabilities of human operators as they strive to maintain situation awareness (i.e., understanding "what is going on") and performance in complex tasks. In the current study we asked whether: (a) training administered via a mobile phone-based app could improve…

This paper examines the learning and performance of the air traffic control (ATC) work domain. This domain was chosen because it embodies features that represent future work for many other industries (e.g., information service provision mediated by information technologies; a high reliance on communication skills and collaborative work; increasing…

This study is an exploratory study, which was conducted in relation to the study of the proficiency and performance of Iranian Air Traffic Controllers: attitude, work experience, and specific Aviation English courses. Few studies have been conducted in this field. The Aviation English Courses in Iran are very similar to Content-Based Language…

It has been over a decade since the International Civil Aviation Organization proposed Language Proficiency Requirements to improve aviation English proficiency and air safety through adequate aviation English tests. Yet, many of the aviation English assessment procedures appear to not meet international professional standards for language tests.…

Human interaction with automation is a complex process that requires both skilled operators and complex system designs to effectively enhance overall performance. Although automation has successfully managed complex systems throughout the world for over half a century, inappropriate reliance on automation can still occur, such as the recent…

This paper aims to identify what aviation experts consider to be the key features of effective communication by examining in detail their commentary on a 17-minute segment of recorded radiotelephony discourse between a Russian pilot and a Korean air traffic controller. The segment was played to three practising pilots and three air traffic…

In complex cognitive domains such as air traffic control, professionals must be able to adapt to and act upon continuing changes in a highly advanced technological work environment. To function optimally in such an environment, the controllers must be able to regulate their learning. Although these regulation skills should be part of their…

The research aimed to study and experimentally verify the efficiency of the use of problem-based methods in teaching future air traffic controllers to conduct radio exchange in non-routine situations. The professional readiness to conduct radio exchange is viewed as a complex of professional skills and knowledge (communicative, cognitive and…

English for Specific Purposes (ESP) is often governed by predefined communicative functions and rules within a specific domain. Radio communication between pilots and Air Traffic Controllers (ATCOs) is one such domain. Mandatory plain language testing, introduced in this domain in 2008, whilst clearly laudable in its safety related objectives, has…

This paper explores the underlying construct of both the English proficiency test for pilot and air traffic controller radiotelephony communication developed and administered in Korea and the ICAO language proficiency testing policy on which the test in Korea is based. It does so by canvassing the opinions of Korean airline pilots and air traffic…

This article explores the issues of pronunciation and comprehension in the English as a lingua franca (ELF) context of pilot--air traffic controller radiotelephony communication, and how these are handled in the proficiency rating scale globally used to assess pilots and air traffic controllers engaging in international flight and air traffic…

Aviation English proficiency is a core competency in the global air traffic controller profession. There is, however, growing concern about the current ineffective paper-based assessment methods and the severe lack of interactive online testing for such a critical profession, one that should be ideally assessed in an authentic task and situation…

Air traffic control (ATC) operations are critical to the U.S. aviation infrastructure, making ATC training a critical area of study. Because ATC performance is heavily dependent on visual processing, it is important to understand how to screen for or promote relevant visual processing abilities. While conventional wisdom has maintained that such…

In the field of aviation, air traffic controllers must be able to adapt to and act upon continuing changes in a highly advanced technological work environment. This position paper claims that explicit training of self-directed learning skills (i.e. the ability to: formulate own learning needs, set own learning goals, and identify learning tasks…