Inexperienced and poorly trained Air Traffic Control Specialists (ATCSs) contribute to aircraft accidents and other serious aviation mishaps, which negatively impact human safety, the environment, government and personal property, and the efficient and smooth operation of the National Airspace System (NAS). The Federal Aviation Administration…

Increasingly higher demands are being made on the capacity-limited cognitive capabilities of human operators as they strive to maintain situation awareness (i.e., understanding "what is going on") and performance in complex tasks. In the current study we asked whether: (a) training administered via a mobile phone-based app could improve…

This paper examines the learning and performance of the air traffic control (ATC) work domain. This domain was chosen because it embodies features that represent future work for many other industries (e.g., information service provision mediated by information technologies; a high reliance on communication skills and collaborative work; increasing…

This study is an exploratory study, which was conducted in relation to the study of the proficiency and performance of Iranian Air Traffic Controllers: attitude, work experience, and specific Aviation English courses. Few studies have been conducted in this field. The Aviation English Courses in Iran are very similar to Content-Based Language…