Purpose: Digital transformation continues to rapidly progress in higher education globally, spanning all aspects of higher education operations, values and culture. Despite expanding literature, guidance remains focussed on emergency application during pandemic lockdowns and/or on single organisational case studies. Digital transformation…

The turbulent environment pushes public administration to its limits, resulting in revolutionary changes. When the pandemic hit the world in early 2020, public administration was faced not only with complex problems, but also tumultuous challenges marked by the emergence of unpredictable events. In the new hybrid world, public administration has…

This quantitative study examined the efficacy of adopting information and communication technology (ICT) in digitalized students' records management among university staffs in Eastern Uganda. The study used cross-sectional and descriptive survey designs. The target population was 402 staff members involved in students' records management, of which…

In this report, State Educational Technology Directors Association (SETDA) builds upon the research and recommendations from prior publications with a focus on the role of state leadership in supporting districts and schools to increase high-speed connectivity and access for students and educators. SETDA firmly believes that high-speed broadband…

States and students are increasingly turning to online education programs to provide access to postsecondary education and support credential completion. Recent data indicate that more than 25 percent of postsecondary students take some portion of their coursework online, with 13 percent of students doing so exclusively. Additionally, an…

Providing access to robust connectivity is critical to ensuring today's students are college and career ready. As such, federal, state, and district-level leaders have dedicated a significant amount of time, effort, and resources toward improving our schools' external broadband access, including both Internet access and wide area network (WAN).…

Many institutions implement a distributed antenna system (DAS) as part of a holistic approach to providing better wireless coverage and capacity on campus. A DAS provides wireless service within a particular area or structure via a network of separate antenna nodes that are connected to a common source through fiber or coaxial cable. Because DAS…

Since its inception in 1997, the Schools and Libraries Program of the Federal Communications Commission's Universal Service Fund, more commonly known as E-Rate, has committed more than $30 billion to offset the cost of certain digital and telecommunication services and products that are essential for schools and libraries to receive…

Colleges and universities have got a big problem: how to bake a wireless network as good as Mom's. The problem is that enterprise wireless networks "tend to be a little more finicky" than the home ones. While the home devices are plug-and-play, enterprise networks force IT departments to manage client issues such as drivers and settings. It's a…

In this article, the author talks about the challenges faced by two schools that lie, coincidentally, just 110 miles apart in the vast spaces of North Dakota. Both schools, members of the North Dakota University System, decided to forge ahead with a unified communications (UC) implementation. And while their final solutions differ, how the two…

With the rising popularity of personal mobile devices, from smartphones to tablets, an increasing number of colleges are asking students and teachers to bring their own technology to class. The so-called bring your own device, or BYOD, movement promises easier access to resources such as textbooks and educational services for students, and…

A month ago, a French court ruled that internet access is a basic human right. Gordon Brown has said it is as crucial for people as electricity and water. Yet, 17 million Britons are still excluded from digital technology and an estimated 13 per cent of the population--some six million people--are both socially and digitally excluded. There are…

Voice over IP (VoIP) has been infiltrating campus networks, but more like stray weeds in an unattended garden than like a well-planned crop. Trouble is, in most instances, moving directly from a PBX or Centrex service to VoIP represents a shift too costly and dramatic for many academic institutions to undertake. Instead, schools have been…

Uninterrupted, high-bandwidth network connectivity is crucial for higher education. Colleges and universities increasingly adopt gigabit wireless solutions because of their fiber-equivalent performance, quick implementation, and significant return on investment. For just those reasons, Rush University Medical Center switched from free space optics…

The Association Supporting Computer Users in Education (ASCUE) is a group of people interested in small college computing issues. It is a blend of people from all over the country who use computers in their teaching, academic support, and administrative support functions. ASCUE has a strong tradition of bringing its members together to pool their…