The United States, running second to Japan in the robot race, is employing 19 percent of the world's robots. This article presents six classes of robots that were defined by the Japanese trade association. All are multifunctional, equipped with a memory device, capable of rotation, and able to replace human workers. (SSH)

The author discusses how to use a sociotechnical systems approach when implementing technology in the workplace to ensure better acceptance of technology and increased effectiveness of the new systems. (CH)