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Spilka, Rachel – Journal of Business and Technical Communication, 1990
Examines the role of orality in multiple-audience analysis and adaptation. Finds that interaction is the central means of analyzing and adapting discourse to multiple audiences, fulfilling rhetorical and social goals, and building and sustaining a corporate culture. Suggests that orality is more potent than literacy in composing behavior and…
Descriptors: Audience Awareness, Audience Response, Business Communication, Communication Research