Perceived service quality in higher education and its antecedents have been one of the significant issues worldwide. Despite being studied over decades, service quality (SQ) remains a crucial area of research due to its dynamic and contextual nature, among other reasons. The main research objective is to uncover the dimensions constituting SQ from…

This paper presents the perceptions on distance learning approaches, assessed through an online survey, using experimental design of ideas (Mind Genomics). Students and professors of higher education institutions who had not yet experienced distance learning before COVID-19 pandemic period participated in the study. The participants belong to the…

The purpose of this study was to explore students and instructor perceptions of the concept of renewable assignments in the open educational resources (OER) movement. Mixed methods were used, with a combination of a survey and semi-structured interview, administered at George Mason University in the United States. Eleven graduate students enrolled…

Language teacher education programmes can promote autonomy-oriented change when they are based on a transformative rationale regarding learner and teacher development. This involves adopting an experience-based approach whereby dominant ideas and practices are problematized and opportunities are provided for teachers to learn about, experience,…

Across the globe, the emergence of COVID-19 led to widespread, sudden suspension of in-person instruction, displacing more than 1.5 billion learners (Capilla et al., 2020). Addressing the gap in research on emergency remote teaching (ERT), this empirical study draws on insights from semi-structured interviews with 10 in-service and five…

As literature indicates, historic racism and implicit bias throughout academia have been profound metrics leading to a lack of diversity, as related to people from underrepresented groups according to race and ethnicity, among biomedical sciences graduate students in U.S. universities. Recognizing such challenges, a team of biomedical scientists…

This application brief describes a "Module Discussant" activity assigned in an online graduate-level leadership theory course. The assignment was designed to stimulate higher-level thinking, apply leadership theory to practice, and foster extensive communication among students in the online learning environment using a common learning…

This article explores how insights and new knowledge were incorporated about narrative inquiry methodology, poverty, and deficit ways of thinking through a journey of mentorship. The experiences of a graduate student, as she journeys through the roles of a research assistant and graduate researcher, all the while being part of a positive…

International partnerships have become an increasingly important trend in African higher education. The creation of partnerships with African universities has been on the rise in the last few years. Different factors (U.S., European, and African initiatives) suggest this trend will continue to increase. This study draws from a survey of a random…

The value teachers put on university-based outreach activities designed for 14-16 year olds that involves both practical and lecture activities are discussed. A variety of good reasons for attending are provided by the teachers but the role of a School Teacher Fellow in mapping the events to the curriculum is shown to be vital to the success of…

Surveyed 151 graduate assistants (GAs) and 72 faculty members to determine congruence between the role expectations of these two groups. Expectations were incongruous; GAs viewed themselves as possessing certain skills to a greater extent than faculty indicated they expected students to possess. Suggests ways to enhance GAs' professional…

This research focused on one mentor and her advisee and how they characterized the mentoring process and their roles in it. The mentor, a seasoned veteran, was independent, self-motivated, and passionate about her work. The doctoral student, on the other hand, sought the expertise of a more knowledgeable person to help her deal with, and reduce,…

This self-study examined how two doctoral students in a teacher education program progressed from the role of student to the role of teacher educator, examining the process of their becoming educators. The initial data were collected as part of the requirements for a series of three courses designed to prepare doctoral students for supervisory…

After determining the perceptions of postgraduate students at a distance education institution of the guidance they had experienced, a research project was launched to determine "lecturers'" views on supervision at the same institution. Data collection methods included focus groups, individual interviews and document analysis. Findings…

Investigates how clinical psychology graduate students and faculty at nine universities perceive the student role and student control over the academic environment. Despite high correlation between student and faculty attitudes toward student characteristics needed for success, students rated stress management significantly higher. Suggests that…