Teachers are facing an increasing number of changes in their job context, many of which significantly affect their work lives. This study offers a theoretical understanding of the changes in teachers' working conditions, starting from the intensification thesis. The case study of a Flemish (Belgian) elementary school shows the existence of various…

The normal conflicts that arise as a result of teacher/learner interaction rarely cause open incivility, but they can generate powerful emotional tensions that can destroy the relationship if they are not detected and remedied early. A five-step process is offered for repairing and rebuilding damaged relationships between college students and…

A common variable in uncivil behavior is strong emotional reaction. If distressing emotion in the college classroom could be moderated, inappropriate behaviors might be reduced. One model of rational emotive behavior therapy offers insights into the sources of teachers' and students' emotional responses and the effects on the learning and teaching…

A problem-solving strategy for dealing with disruptive student behavior in the college classroom is outlined. It uses a series of questions designed to provide perspective on the problem and aid in generating responses. Steps include clarifying the problem, identifying critical elements, describing context, analyzing emotional and behavioral…