The aim of this task-based needs analysis is two-fold: firstly, to uncover the tasks performed by U.S.-based Spanish-language flight attendants and the associated language needs and, in doing so, to expand the breadth of task-based needs analysis (TBNA) through the application of multiple methods and sources (Long, 2005) and tackling the…

Attraction effects arise when a comprehender erroneously retrieves a distractor instead of a target item during memory retrieval operations. In Korean, considerable processing difficulties occur in the agreement relation checking between a subject and an honorific-marked predicate when an intervening distractor carries a non-honorific feature. We…

Visual inspection of luggage using X-ray technology at airports is a time-sensitive task that is often supported by automated systems to increase performance and reduce workload. The present study evaluated how time pressure and automation support influence visual search behavior and performance in a simulated luggage screening task. Moreover, we…

This case describes a real-world scenario based on a fictional new commuter airline seeking to develop a database to support their operations. Students are asked to design and develop a database to allow the airline to track flights, passengers, bookings, and more, based on a set of business rules, default data, and other requirements. The case…

It has been over a decade since the International Civil Aviation Organization proposed Language Proficiency Requirements to improve aviation English proficiency and air safety through adequate aviation English tests. Yet, many of the aviation English assessment procedures appear to not meet international professional standards for language tests.…

In complex cognitive domains such as air traffic control, professionals must be able to adapt to and act upon continuing changes in a highly advanced technological work environment. To function optimally in such an environment, the controllers must be able to regulate their learning. Although these regulation skills should be part of their…

Aviation English proficiency is a core competency in the global air traffic controller profession. There is, however, growing concern about the current ineffective paper-based assessment methods and the severe lack of interactive online testing for such a critical profession, one that should be ideally assessed in an authentic task and situation…

In the field of aviation, air traffic controllers must be able to adapt to and act upon continuing changes in a highly advanced technological work environment. This position paper claims that explicit training of self-directed learning skills (i.e. the ability to: formulate own learning needs, set own learning goals, and identify learning tasks…

Although intelligence has traditionally been identified as "the ability to learn" (Peterson, 1925), this relationship has been questioned in simple operant learning tasks (Spielberger, 1962). Nevertheless, recent pieces of research have demonstrated a strong and significant correlation between associative learning measures and intelligence…

This qualitative action research study explored the interactions of young-adult learners carrying out self-reflection on their learning processes in an ESP (English for special purposes) course at an airline training-center in Bogotá, Colombia. Needs analysis revealed that learners had poor knowledge of technical English, and lacked strong…

Multitasking performance is relevant in everyday life and job analyses highlight the influence of multitasking over several diverse occupations. Intelligence is the best single predictor of overall job performance and it is also related to individual differences in multitasking. However, it has been shown that working memory capacity (WMC) is…

Theories and methods from the prospective memory literature were used to anticipate how individuals would maintain and retrieve intentions in a continuous monitoring dynamic display task. Participants accepted aircraft into sectors and detected aircraft conflicts during an air traffic control simulation. They were sometimes required to substitute…

Set size and crowding affect search efficiency by limiting attention for recognition and attention against competition; however, these factors can be difficult to quantify in complex search tasks. The current experiments use a quantitative measure of the amount and variability of visual information (i.e., clutter) in highly complex stimuli (i.e.,…

This research explores how chief cabin crew members of major airlines made their decisions on-the-spot when they had unexpected problems. This research also presents some insights that may improve personnel training programs for future stewardesses and stewards based on the investigation of their decision-making styles. The theoretical framework…

This study investigates the variation in oral proficiency demonstrated by 14 Air Traffic Controllers across two types of testing tasks: work-related radio telephony-based tasks and non-specific English tasks on aviation topics. Their performance was compared statistically in terms of level ratings on the International Civil Aviation Organization…