This study compares the rates of single renewal and return from the home loan of English language books of The Ohio State University Libraries across subjects and patron status. The chi square test of equal proportionality is used to make comparisons between data sets. Ten sources are given. (Author/EJS)

Reports on studies conducted to provide an in-depth picture of online catalog use in three aspects of library research: (1) as part of the reference process; (2) as used by unassisted users; (3) as a step in obtaining documents. The research methodology is offered as a model for surveying other library services or products. (14 references) (KRN)