Describes responses of 19 Louisiana academic libraries to questionnaire designed to determine scope and conduct of academic online searching search services. Telecommunications networks, terminals, patrons, library search procedures, methods of charging fees, special features, selective dissemination of information, computer searching by…

A study is presented dealing with students' awareness of library reference services at university libraries. (AP)

A survey of heads of academic library reference services gathered information on reference collection development. Findings included: (1) selection and weeding frequently are not guided by written policies; (2) empirical studies of use are almost nonexistent; and (3) online availability of sources is an important factor in selection. (20…

A survey of 113 Texas libraries examined characteristics of reference positions to determine whether there were important similarities and differences between public and academic libraries in the areas of professional qualifications for employment; job skills and responsibilities; work scheduling; benefits; and departmental characteristics. The…

Describes a survey that was conducted at the University of Tennessee at Knoxville library to count and categorize the types of questions coming into the reference department from telephone calls. Informational and directional calls are examined, implications for staffing are considered, and queuing theory is applied. (seven references) (LRW)

This survey of the educational background, professional activities, and work experience of academic business librarians shows that most developed subject expertise from work experience and nondegree courses, that they became business librarians accidentally after general reference or social science work, and that their employers receive very good…

Highlights findings from the Library and Information Science Students' Attitudes, Demographics and Aspirations survey that pertain to reference and information service. Tables and discussion present data on the most desirable types of positions and libraries, students' demographics and ethnicity, prior type-of-library experience, and the search…

Provides a composite picture of interlibrary loan policies of 832 academic, special, and public libraries published in American Library Association's second edition of "Interlibrary Loan Policies Directory" (1984). Loan policies for books, periodicals, microforms, dissertations, theses, government documents, audiovisual materials, and…

Reports results of a 1987 survey designed to determine the educational preparedness and attitudes of academic librarians who participate in bibliographic instruction. Findings are discussed under the following headings: demographics; educational preparation; previous teaching experience; gaining and retaining support for the program; position…

A survey of 75 small academic libraries reveals that most hold reasonably current editions of four or five different general encyclopedias with considerable agreement on most popular titles. Encyclopedias are used primarily for ready reference and general introductions to research topics; new editions are purchased at least every five years. (EJS)

Proposes and investigates feasibility of using three new variables in addition to simple activity counts in measuring reference services: (1) user questioning regardless of where activity occurs; (2) treating individual user and question as unit of analysis; and (3) examination of questioning in context of other library use. (11 references) (EJS)

Examines the disproportionate use of reference desk service by users not affiliated with the university based on a survey conducted at Georgia State University. Topics include the use of these statistics to justify extra funding, and decision making regarding reference desk staffing. (Author/LRW)

Reports results of survey investigating aspects of weeding of materials in reference collections at 377 U.S. colleges and universities: existence of written policy or unwritten weeding practice; extent of weeding; frequency; what happens to discards; effect of shelf space, staff time, and use of materials on weeding decisions. (5 references) (EJS)

Describes results of a survey of members of the Association of Research Libraries that was conducted to determine what procedures are followed to obtain current reference books in foreign languages and to assess the libraries' satisfaction with those procedures. Standing order plans are discussed, and proposals to improve reviewing sources are…

Describes results of a survey of heads of interlibrary loan at Association of Research Libraries (ARL) academic libraries that was conducted in 1988. Highlights include location; personnel organization; staffing patterns, including librarians, nonprofessionals, and student assistants; and services offered, including document delivery and the use…