This study reflects on an institution of higher learning's study to determine the satisfaction and importance values of questions that relate to services rendered by the institution. This institution's Academic Plan and its teaching and learning strategies underpin theoretically socio-constructivism. This study was conducted from an invitational…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

Many teacher education institutions share a concern about assessing their preservice teachers' knowledge, skills, and dispositions related to teaching diverse P-12 students. This case study describes the iterative and sometimes difficult process involved in the development of a diversity awareness survey at one institution. The survey discussed…

In today's accountability climate, regional accrediting bodies are requiring colleges and universities to develop and sustain a culture of evidence-based decision making and improvement. But two-thirds of college presidents in a 2011 "Inside Higher Ed" survey said their institutions are not particularly strong at using data for making decisions.…

The Management of one college at Unisa initiated a structured mentoring programme to develop researchers, among others. This article reports the views of 43 mentees of the programme one year after implementation. The research design was a survey. The items in a questionnaire were influenced by the self-efficacy theory and the constructivist views…

Students in the University of Rhode Island's GLBT community are fed up with what they describe as their marginalization. They are seeking, among other resources, respectable headquarters, where they can invite professors, hold events, and develop a sense of belonging on the campus. Since a week-long protest this past fall, they are gaining ground.…

The state of higher education today is one of change and stasis. Economic vulnerability, globalization, technological innovation, and an increasingly competitive market underlie the need for change in higher education. At the same time, there are strong and stubborn forces at work supporting the status quo. Though daunting, institutions of higher…

The NEAIR 2013 Conference Proceedings is a compilation of papers presented at the Newport, Rhode Island, conference. Papers in this document include: (1) Aspiring to the Role of "Data Badass:" Some Thoughts on the Political Context of IR (Mark Freeman); (2) Data-Driven Internal Benchmarks and Successful Learning Outcomes (Mamta Saxena…

This study aimed at exploring faculty and student perspectives on student evaluations, as well as identifying their perceptions of the usefulness and appropriateness of the ratings for evaluating teaching effectiveness. More specifically, the study aimed at identifying the consequences, both intended and unintended, of using the evaluations, in…

In 1989, John S. and James L. Knight established the Knight Commission on Intercollegiate Athletics. Although it has no regulatory authority or oversight responsibilities, the Knight Commission's periodic reports are widely read and taken into account by decision-making bodies. Beginning in 1991, the Knight Commission called for greater faculty…

With the number of American students studying abroad increasing each year and the expected passage of a federal law that would increase and diversify study abroad participation and locations, U.S. colleges and universities likely will have to make changes related to curriculum, faculty involvement, institutional leadership, programming, and…

This paper intends to construct a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research. Then it is followed by…

Enrollment management is a major component within the organizational structure of most four-year universities today. However, this is not necessarily the case with community colleges. With the continual decrease in public funding and increased competition with private colleges and universities, public community colleges are now being forced to…

In this study, the authors analyze the 2003 Cooperative Institutional Research Program (CIRP) Freshman Survey to investigate whether freshmen who intend to study abroad express a history of active involvement. The CIRP Freshman Survey has a number of items indicating student involvement and participation. The authors created six scales based on…