Traditional institutional research systems may limit who is counted and how they are counted because of limitations associated with disability classification, self-disclosure of disability status, and accessibility limitations inherent within some data-collection methods. As postsecondary institutions work toward improving access for disabled…

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

This paper intends to construct a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research. Then it is followed by…

Problems associated with low response rates to surveys are considered, drawing from the literature on the methodology of survey research. A series of analyses are presented which were designed to examine the efficacy of Astin and Molm's procedure to adjust for nonresponse biases. Data were obtained form the Cooperative Institutional Research…

Assessments of campus climates can be difficult and be accomplished by several methods, according to purpose. However, a well-designed survey can yield comprehensive and substantive data about the characteristics of people in the institution, workings of programs and policies, and interaction of these elements to inform institutional decision…

Many do not consider the effect that missing data have on their survey results nor do they know how to handle missing data. This chapter offers strategies for handling item-missing data and provides a practical example of how these strategies may affect results. The chapter concludes with recommendations for preventing and dealing with missing…

A survey of institutional researchers at 243 New England colleges and universities examined respondents' (N=127) views on the current and projected roles of institutional research. Results document limited resources particularly in small institutions. Also, a majority of institutional researchers reported that they were engaged extensively in…

Methods used to measure college faculty salary compression (i.e., the extent to which new faculty salaries are approaching those of existing faculty at the same or higher rank) are presented. Administrator methods of addressing the issue of salary compression are also discussed, based on a survey of 10 college provosts. (Author/MSE)

Based on results of a Dutch study concerning internationalization of higher education, a model for analyzing the internal institutional process of decision making for, organization of, and implementation of international activities is described. The model positions institutions according to three dimensions: policy (importance attached to…

Response of colleges and universities to surveys from publishers of college guides and popular newsstand magazines is discussed, and considerations in developing a standard survey response are explored. These include the advantages and limitations of standardized information formats, how much of the information reaches prospective students, how…

Use of student focus groups to help shape college and university student recruitment efforts is examined, illustrated with the experiences of a variety of institutions. Benefits and limitations of the approach are noted, specific techniques for maximizing the groups' effectiveness are suggested, and uses of the resulting information are discussed.…

Four major publishers of college guidebooks respond to the concerns of colleges and universities about the guides, the information they contain, and the demand for the information. Specific issues addressed include development of a standardized survey response, data integrity and validity, specialized information needs, publisher-institution…

The academic advisement system in a large, comprehensive community college is evaluated. Student and faculty questionnaires were designed to measure perceptions of the processes and outcomes of the advisement system. Findings from 841 student questionnaires are reported and discussed. The survey investigated background variables, process…

Concerns about published comparisons of colleges and universities are organized into a framework to guide further research. A systematic method for addressing specific issues about the guides is presented, and the environment in which the guides are used is examined. Research needed to assure that the guides make a valued contribution and are fair…

The evaluation of Utah State University's distance education course in French as a second language consists of two separate reports, one of the instructional materials used and the other based on a later site visit. Evaluation of instructional materials focuses on a commercially available textbook and related student workbook and audio tapes, an…